Patient Accounts Clerk

Statement of Purpose Prepares and reviews accounts receivable accounts for filing to insurance companies. Ensures billing accuracy to be compliant with all regulations and laws. Accommodates the public as a resource for patient accounts and the access team on insurance. Description Prepares and reviews accounts receivable accounts for filing to insurance companies. Ensures billing accuracy to be compliant with all regulations and laws. Accommodates the public as a resource for patient accounts and the access team on insurance. This is a full‑time benefited position working 80 hours per pay period. Days of work are Monday – Friday with no nights, weekends, or holidays. Job Functions Prepares and reviews accounts for accuracy and completeness for filing and follow‑up for insurance claims for processing for payment. May assist in receiving and processing of accounts receivable checks. May assist in processing of daily mail. Identifies appropriate hospital accounts to ensure accurate application of payments received. Provides patient and accounting with appropriate receipt of payments by procedure. Accommodates the public by explaining charges and answering related inquiries from patients or their families, insurance companies, attorneys, etc. Interacts with all age demographic groups while performing duties. Assists other Patient Accounts Clerks with their duties by being sensitive to their needs; assists with Patient Accounts Coordinator duties in his/her absence. Assists Patient Access Clerk with their insurance questions and training. Works with insurance verification and prior authorization team to prevent denials. Duties that may be included are: Bank Reconciliations. Special billings. Clinic Physician’s charging, billing, and follow‑up. Orders supplies and calls for service for copy machine. Trains employees in proper usage to ensure maximum efficiency and appropriate care. Provider enrollment assistance. Duties that may be asked to assist with outside of clerk’s normal tasks: Operate the telephone console. Collection Agency reconciliations. Performs other related duties as assigned or requested. Requirements Preparation and Training – High school level of education preferred; computer and/or secretarial skills. Work Experience – One year clerical experience with computer knowledge with more than three months of progressively more responsible experience required; three months on‑the‑job training. Attendance – Punctual and regular attendance is an essential responsibility of each employee at JRMC. Employees are expected to report to work as scheduled and remain at work for their entire schedule. Analytical Ability – Gather and interpret data for data entry; diagnose common computer‑error situations; possess good organizational skills. Independent Judgment – Analyze and compile information from different sources. Independent judgment is required; moderate consequences from errors of judgment. Contacts with Others – Social sensitivity and effective communication are required with occasional contact with public and co‑workers; compliance to behavior standards is required. Supervising the Work of Others – Manages own work. Responsibility for Welfare of Others – Infrequently provides for the physical well‑being of the patient which may result in serious consequences such as emergency calls. Mental / Visual Effort – Must be able to concentrate amid distractions; think clearly under pressure; speak and write English in an understandable manner; must be in good general health and demonstrate emotional stability; visual acuity necessary for routine procedures. Working Conditions – Works in a well‑lit office with occasional crowding; may be required or requested to work on shifts other than the one for which hired. Participates in and complies with JRMC Safety Management Program and Standard Precautions. OSHA Job Classification II: no exposure to bloodborne pathogens. Physical and Sensory Effort – Must be able to occasionally move computer paper and forms that are a maximum of 45 pounds. Occasional reaching, stooping, bending, kneeling, and crouching. Constant sitting is required to perform the major responsibilities of this job. Promotion – No formal line of promotion. Background Check – Comprehensive background check and drug screening will be conducted as a condition of employment. Drug Screen – Urine drug screening required for all positions and must be completed within 30 days of the date of hire. Physical Requirements – May be performed as part of daily duties. Inability to meet one or more physical requirements will not automatically disqualify a candidate. Reasonable accommodations may be offered. Employee Requirements Visual Observation – Continuously. Standing – Rarely. Walking – Occasionally. Sitting – Continuously. Hands and Finger Dexterity – Frequently. Reaching with Hands and Arms – Frequently. Climbing – Rarely. Stooping / Kneeling / Crouching / Crawling – Rarely. Hearing / Listening – Continuously. Tasting or Smelling – Rarely. Working Inside – Continuously. Working Outside – Rarely. Working in Extreme Heat – Rarely. Working in Extreme Cold – Rarely. Working with Hazardous Materials – Rarely. Noise – Rarely. Working in Dirt/Dust – Rarely. Driving – Never. Lifting Up to 10 pounds – Occasionally. Up to 25 pounds – Occasionally. Up to 50 pounds – Never. Up to 75 pounds – Never. Up to 100 pounds – Never. Over 100 pounds – Never. #J-18808-Ljbffr Jamestown Regional Medical Center