Patient Care Coordinator

Patient Care Coordinator – Hearing Care ClinicFull-Time | Monday–Friday | No Nights | Most Weekends OffWe are opening a new Beltone hearing care clinic in Madison and are looking for a motivated, organized, and people-focused Patient Care Coordinator to help launch and grow our practice.Beltone has been recognized by Forbes as one of America's Best Midsize Employers in 2025 — and we're excited to bring that award-winning culture to Madison.This role is the heartbeat of our clinic. You'll be the first impression for our patients and a key driver of appointment flow, follow-ups, and overall patient experience.If you love helping people, staying organized, and being part of a growing healthcare team — this could be a great fit.What You'll DoGreet patients and create a warm, professional experienceSchedule hearing evaluations, fittings, and follow-upsAnswer phones and convert inquiries into booked appointmentsConfirm appointments and reduce no-showsHandle patient intake paperwork and basic administrative tasksSupport providers with patient flow and coordinationMake follow-up calls to undecided or inactive patientsHelp grow referrals and community awarenessYou won't be selling hearing aids — but your work directly supports clinic success.Compensation & BenefitsCompetitive hourly pay based on experienceGroup health insurance401(k)Monday–Friday schedule (8–5)Most weekends and holidays offPaid trainingSupportive team environmentOpportunity to grow with a new clinicWhat We're Looking ForCustomer service or healthcare front-office experience preferredExcellent communication and phone skillsOrganized, dependable, and detail-orientedComfortable working with older adultsProfessional, positive attitudeCoachable and team-orientedHigh School Diploma or GED requiredMust be 21 years of age or olderWhy Join Us?At Beltone, we help people reconnect with life through better hearing. You'll be part of a respected national brand recognized by Forbes, while helping build a brand-new local clinic from the ground up.If you enjoy helping others, staying busy, and being part of something growing — we'd love to meet you.