Patient Care Representative
$16 - $20 per hourKeybridge Medical Revenue
Job Type
Full-time
- Deliver exceptional service: Manage inbound and outbound calls with professionalism and empathy, assisting patients with billing questions, payment options, and account concerns.
- Resolve issues efficiently: Apply strong problem-solving and analytical skills to provide accurate, timely solutions while maintaining compliance and meeting performance standards.
- Navigate multiple systems: Work across various medical and internal systems to locate information and support patients with complex inquiries.
- Collaborate & communicate: Maintain clear, thorough documentation of all interactions, support team members, and help mentor new representatives when needed.
- Live our values: Foster trust, teamwork, and integrity with patients, clients, and colleagues every day.
- Paid training
- Health, Dental and Vision Insurance after 30 days
- PTO accrual that begins upon hire and can be used after 30 days
- Supportive leadership and growth opportunities
- A fun hybrid work environment
- A company culture you'll be proud to be part of
- Strong written and verbal communication skills along with excellent active listening
- Positive, professional attitude with a drive to succeed
- Ability to multitask and adapt in a high-volume call center
- Work efficiently across multiple systems
- Proficiency with Microsoft Office (Outlook, Teams)
- Ability to understand and follow written, oral, and visual instructions
- Reliable, punctual, and team-oriented
- Be available Monday-Friday between 8am-6pm
- Ability to pass ACA certification tests when eligible
- No experience required-we train you
Salary Description
$16-$20
Vacancy posted 4 days ago
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