Children's Hospital House Supervisor

Facilitates the flow of patients 24/7 by monitoring the status of and coordinating bed assignments. Manages staff to ensure efficient operations.

Minimum Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE

• Current license to practice Registered Professional Nursing in West Virginia.
• Obtain certification in Basic Life Support within 30 days of hire date

Preferred Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE

• Specialty certification in nursing administration or specialty.

Experience

• Five (5) years' nursing experience, preferably in a hospital setting.

CORE DUTIES AND RESPONSIBILITIES

• Using available data, make appropriate administrative decisions regarding complex, predictable and unpredictable situations affecting the hospital, such as public relations, patient care, medical-legal, financial issues, bed coordination, etc. Validate decisions, when necessary, with the House Supervisor.
• Initiates appropriate actions in emergency situations such as: power failure, disaster, fires, etc. Keeps House Supervisor informed of status.
• Manages public relations matters regarding media inquiries concerning patients and unusual events.
• Assists staff in nursing and other departments to resolve problems that impact the delivery of patient care. Collaborates with the department director as necessary. Keeps management informed regarding the situation and its outcomes as appropriate.
• Consistently provides current bed status of all units and patients to the Emergency Department physician, Med-Com, and MARS so that patients can be accepted for transfer as expeditiously as possible.
• Assessment of bed availability and/or direct admissions to determine transfer status, Coordinates transfers from outside facilities and Emergency Department using clinical expertise for patient placement.
• Assesses the unit’s activity level during rounds. Confers with the unit Charge Nurse regarding unusual patient care situations or other concerns voiced.
• Assists the Charge Nurse in resolving complex problems related to staff performance, inappropriate behaviors or other problems involving patients, visitors, or staff.
• Receives report defining the unit activities that may impact house wide staffing needs and makes preliminary staffing plans as appropriate.
• Assigns Resource Pool and Per Diem staff to best meet staffing needs.
• Assists the Manager or designee in arranging appropriate staffing, such as calling in additional unit staff or enforcing Staffing Adjustment Guidelines. Assesses the need for re-assignment of staff and makes those re-assignments.
• Collaborates with operational support departments (housekeeping, transport, etc.) to maximize patient throughput.
• Displays expertise when assisting with clinical nursing issues and consults with other professionals as the need arises.
• Negotiates decisions with physician, visitors, staff and others in a professional manner that staff can emulate.
• Conducts patient rounding and facilitates service recovery in a timely manner.
• Responds to emergency pages, assesses the need for additional help, coordinates plan for patient transfer, if necessary, and ensures family support.
• Works in conjunction with House Supervisor to complete fitness for duty requirements.
• Participates in Performance Improvement/Quality Improvement activities as appropriate.

Skills And Abilities

• Strong organizational skills and attention to detail.
• Ability to work with minimal supervision.
• Must have excellent interpersonal skills and be self-motivated.

Scheduled Weekly Hours

36

Shift

Varied (United States of America)

Exempt/Non-Exempt

United States of America (Non-Exempt)

Company

WVUH West Virginia University Hospitals

Cost Center

4093 WVUH CH Pediatrics House Supervisor Stat Department

Address

• 1 Medical Center Drive
• Morgantown
• West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.