Assistant General Manager

Job description

POSITION OVERVIEW

An immediate opportunity exists for a passionate, intuitive and driven restaurant professional who possesses a high level of experience and knowledge, combined with an outside of the box thinking style and the desire to innovate. At The Herb Box we set the standard for every position on the team and wear many hats in the customer service industry. We are a company that prides themselves on being dedicated to the details and are looking for an addition that is professional, dependable, enthusiastic, and friendly. Your busiest days should be your favorite days and you should be motivated by doing things a little better than yesterday.

The Assistant General Manager must work well under pressure, have previous restaurant management experience, and be excited to join a team to not only maintain our standards of quality and guest satisfaction but will propel our brand and our business to new heights. This position is accountable for the store’s performance and requires strong organizational and communication skills to drive our commitment to excellent guest service and high-quality dining with the supervision of the General Manager. Overall responsibilities include team leadership and motivation, assisting with financial management, guest satisfaction, and additional administrative tasks.

WORK HOURS

In this role you must be able to work a minimum of 45-50 hours per week. You must be able to work flexible scheduled shifts based on business needs. Scheduling will include nights and weekends based on events and functions.

RESPONSIBILITIES & DUTIES [INCLUDE BUT ARE NOT LIMITED TO]

• Will oversee restaurant production on a daily and on-going basis through close collaboration and consultation with the General Manager
• Support the management of required efficiencies related to labor costs, food, liquor, wine and beer
• Will maintain the highest standards of food and drink execution to our guests
• Will support the maintenance of the highest standards with our service Teams
• Will delegate when needed job responsibilities to hourly Team members as required
• Will effectively coach teams disciplinary actions as needed
• Will maintain systems and updated parts of ordering restaurant goods
• Will maintain a par system effective with bar/restaurant supplies related to levels of business.
• Will support monthly inventory counts to include counting and data entry
• Will maintain and commit to budgetary goals for food, liquor, wine, beer and labor costs
• Will support inventory and usage of ALL restaurant small wares
• Will support the maintenance of standards to all uniform standards
• Will be thoroughly familiar with menu items including proper pronunciations of ingredients, preparation and execution
• Will be thoroughly familiar with all beverage/bar offerings including correct pronunciations of liquor, wine and beer, preparation, and garnish
• Will assist other staff members with their duties as necessary.
• Will maintain physical workspace to highest standards of cleanliness, including familiarity with all local, state and federal health codes and laws pertaining to bar area and to bar storage and preparation of drinks.
• Will represent the company to all guests, purveyors, writers and others in a positive manner upholding at all times our brand and reputation
• Will work staff positions as necessary
• Will work double shifts if required and as scheduled
• Will open or close the restaurant as required
• Will attend all scheduled staff meetings as required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE ABILITY

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATH ABILITY

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, liquor cost, wine cost, beer cost, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Also to include the following:

• Previous experience of at least 2-3 years leading a full-service, high-quality restaurant.
• Demonstrated high level of proficiency in all aspects of drink preparation and bar menu development
• Demonstrated high level of proficiency in all aspects of staff relations and training
• Demonstrated high level of proficiency in all aspects of budget development and ability to meet financial goals.
• Able to be focused and decisive in fast-paced situations
• Good physical condition in order to lift moderate weights, move quickly and remain on feet for prolonged long periods of time.
• A sincere desire to provide utmost quality service.
• Must be keen with attention to detail
• Well groomed appearance.
• Possess a valid Health Department Food Handlers Card

Salary Range: $55,000-$65,000, Benefits Package Included