Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY
Since opening the agency in 2018, we've built a high-performing team focused on delivering exceptional customer service and helping our community protect what matters most. My State Farm career began in 2011, working in an agent's office before becoming an Agency Field Specialist. Opening my own agency in the town where I grew up was a natural next step and an opportunity to serve the community that helped shape me.

As a second-generation State Farm agent and current President of the Chamber of Commerce, I'm passionate about supporting local businesses and strengthening our community. Community involvement remains a major priority, and we're excited to continue expanding our efforts in the years ahead.

Our office is known for being a hardworking, competitive, and high-energy team. We consistently rank among the top agencies in our territory because we show up every day ready to succeed. While we love competition and celebrating wins, our success is built on teamwork, honesty, and doing what's right for our customers. Providing excellent service, finding solutions, and responding to customers when they need us most are at the core of everything we do.

We're looking for someone who brings energy, enthusiasm, and a problem-solving mindset to the team. The ideal candidate is competitive, motivated by success, excited to contribute to team goals, and committed to delivering an outstanding customer experience. If you enjoy working in a fast-paced environment where hard work is recognized and teamwork drives success, you'll fit right in.

ROLE DESCRIPTION:
Tina Biscan - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.