Business Process and Engagement Specialist - State Program Administrator Senior

Business Process and Engagement Specialist

Job Class: State Program Administrator Senior

Agency: Administration Dept

Job ID: 95939

Location: St. Paul

Telework Eligible: Yes

Full/Part Time: Full-Time

Regular/Temporary: Unlimited

Who May Apply: Open to all qualified job seekers

Closing Date: 08/20/2026

Hiring Agency/Seniority Unit: Administration Dept / Administration-MAPE

Division/Unit: Operational Excellence

Work Shift/Work Hours: Day Shift

Days of Work: Monday - Friday

Travel Required: No

Salary Range: $28.75 - $42.16 / hourly; $60,030 - $88,030 / annually

Classified Status: Classified

Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE

FLSA Status: Non-exempt

Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is part of the Department of Administration's (Admin) Operations Excellence (OpEx) team. As a Business Process and Engagement Specialist, you will serve as a resource, technical expert, and facilitator to strengthen the resiliency and effectiveness of Admin's teams and services. You will function as a project manager, facilitator, trainer, and subject matter expert by championing and leading high-impact employee engagement, training, and workforce development programming; process improvement initiatives; and new employee orientation efforts. Additionally, you will also collaborate with the OpEx team to facilitate engagement activities and support the implementation of agency initiatives for Admin.

This position is eligible for up to a 50% hybrid telework arrangement. With a telework arrangement, additional onsite attendance may be required for team meetings or as requested by management to meet business needs. Completion of a telework agreement will be required. Please review the Telework Policy for details.

Minimum Qualifications

• Two (2) years of experience in project management, program development, solution design, organizational effectiveness, continuous improvement, and/or implementation.
• Experience developing and/or leading employee experience initiatives, such as skill building sessions, lunch and learns, mentorship programs, or other development training opportunities.
• Experience developing and facilitating training for increased skill development and employee engagement.
• Strong communication and presentation skills to develop effective and engaged trainings.
• Experience researching, analyzing, creating, and improving business processes and procedures.
• Ability to analyze statistical and technical information and communicate in plain language to non-technical audiences.
• Strong interpersonal and human relations skills to establish effective working relationships with leadership, work groups, agency teams, and staff.

Preferred Qualifications

• Knowledge of adult learning theory, concepts, and methods.
• Experience with developing, leading, and/or supporting new employee orientation and onboarding programs.
• Knowledge of continuous improvement theories, methods, strategies, and tools, such as Six Sigma, Lean, or Design Thinking.
• Experience creating employee trainings and professional development plans.
• Experience with LinkedIn Learning or other e-learning tools.
• Technical writing experience to create business manuals, templates, memos, and other technical related documents.
• Advanced skills with Microsoft Office: Word, Excel, PowerPoint, Visio, SharePoint, and Teams.

Additional Requirements

Successful applicants must pass a criminal background check through American DataBank and employment reference checks prior to employment. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring practices.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at View phone number on click.appcast.io or email View email address on click.appcast.io. Please indicate what assistance is needed.