Restaurant Manager

Family friendly company with no crazy late nights, great quality of life hours of operation, and opportunity for growth and leadership training. Highly self-motivated and energetic individual needed for busy casual dining restaurant and bar. They will oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. Summary of Position: Provide friendly, intuitive, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show every guest true hospitality on every visit, so they will want to return again and again. Duties & Responsibilities Understand completely all policies, procedures, standards, specifications, guidelines and training programs. Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards. Understand and in agreement with Service Philosophy of Organization Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Advise on employment and termination decisions. Fill in where needed to ensure guest service standards and efficient operations. Continually strive to develop your staff in all areas of operational, personal and professional development. Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner. Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs. Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures. Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis. Schedule labor when and as required by anticipating business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met. Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. Demonstrate initiative in continually learning about all areas of the restaurant operation that are either demonstrated to you in training or that occur as a result of the day to day running of operation. You will be expected to learn each process as a result of being involved with an event and be able to manage recurring such events with proficiency with assistance on the second time and on your own by the third time that such and event may occur Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests. Develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns. Be competent regarding items detailed in the Managers Manual and on other restaurant unique duties and responsibilities lists Qualifications Be 21 years of age. Be able to communicate and understand the predominant language(s) of the restaurant’s trading area. Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions. Possess excellent basic math skills and have the ability to operate a cash register or POS system. Be able to work in a standing position for long periods of time (up to 5 hours). Be able to reach, bend, stoop and frequently lift up to 50 pounds. Must have the stamina to work 42-50 hours per week. #J-18808-Ljbffr Galway-Bay-Restaurant-and-Pub---Annapolis