Field Service Representative - Nuclear facility/Chemical Water Treatment

Company Description Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Join Veolia as a Field Service Representative (FSR) in our Chemical Solutions and Monitoring (CSM) division and advance your career in hands‑on technical service and sustainability. Job Description We're seeking an experienced Field Service Representative (FSR) to deliver exceptional on‑site technical service as the primary technical liaison between Veolia and our Nuclear Power Customer in Soddy‑Daisy, TN . You will work independently as a resident FSR with training and oversight, providing expert installation, maintenance, and troubleshooting services for chemical feed equipment and water treatment systems while building lasting customer relationships through technical excellence. Responsibilities Technical Service & Installation: Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer site. Customer Consultation: Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams per contract language. System Optimization & Troubleshooting: Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on‑site interventions. Documentation & Compliance: Maintain detailed service reports, inventory management, and ensure all safety protocols are followed. Territory Management: Support one site and provide superior communication with account manager within assigned territory, coordinating with sales teams for optimal service delivery. Qualifications Education & Experience: Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred; a high school diploma or GED is required. 2-5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training. Nuclear power experience is a plus. Familiarity with water treatment processes and industrial equipment preferred. A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify). Key Characteristics: Strong troubleshooting abilities for electrical and mechanical systems. Excellent communication and customer service skills. Obtain and maintain unescorted nuclear access (background checks). Self‑motivated with ability to work independently and manage multiple priorities. Safety‑minded approach with ability to work in various industrial environments. Physical ability to lift 30‑50 lbs and perform precision work. Computer proficiency and mathematical skills for technical analysis. What Success Looks Like Consistently deliver high‑quality technical service that exceeds customer expectations. Successfully complete installations, commissioning, and troubleshooting projects on time. Build strong customer relationships through technical expertise and professional service. Maintain safety standards and compliance in all areas and strictly follow human performance and adherence procedures. Contribute to territory growth through technical excellence and customer satisfaction. Demonstrate continuous learning and adaptation to new technologies. Additional Information Benefits: Medical, Dental, & Vision Insurance starting day 1. Life Insurance. Paid Time Off. Paid Holidays. Parental Leave. 401(k) Plan – 3% default contribution plus matching. Flexible Spending & Health Saving Accounts. AD&D Insurance. Disability Insurance. Tuition Reimbursement. All your information will be kept confidential according to EEO guidelines. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H‑1B visa) for this opportunity. #J-18808-Ljbffr