Dental Office Assistant

Plaza Health Dentistry is looking for a Business Assistant to join our team. Responsibilities Greet and welcome patients as they enter the office to create a great first impression. Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies. Utilize Dentrix for patient scheduling and record management. Schedule and confirm appointments for multiple providers in the office. File patient insurance claims and follow up on outstanding claims, verifying benefits and explaining coverage. Post insurance and patient payments and process accounts receivable. Review treatment plan fees and payment options with patients. Partner with providers and the team to implement Heartland Dental systems to optimize office potential. What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and paid time off. Front‑loaded education and training to develop your full potential. Opportunity to be part of a secure company with 20+ years of industry‑leading experience, offering a stable career with unlimited growth potential. Access to on‑demand Daily Pay. Minimum Qualifications Experience working in a fast‑paced and customer‑centric environment. Excellent communication and organizational skills. Will have access to the minimum PHI necessary for performing job‑related functions; will undergo regular HIPAA training and maintain data safeguards. Preferred Experience 1+ years of experience in a dental or medical setting. 1+ years of experience with insurance billing and accounts receivable. Experience with Dentrix or other dental software. Physical Requirements Ability to perform essential duties satisfactorily, with or without reasonable accommodation. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Availability to attend virtual training sessions (or in‑person) periodically throughout the year. As part of our commitment to maintaining a safe and healthy environment, a tuberculosis (TB) test is required for all new hires in dental office positions and must be completed prior to starting employment (not applicable in states of FL & TN). Working Hours Monday 7:00 am – 5:30 pm Tuesday 8:00 am – 6:30 pm Wednesday 8:00 am – 6:00 pm Thursday 7:00 am – 5:00 pm Friday 7:30 am – 4:30 am At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #J-18808-Ljbffr