OnSite Specialist - Ft Worth, TX

Position summary: 

• Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.
• Essential duties & responsibilities: (detailed description)
• Provides clinical surgical support by managing all relevant equipment.
• Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
• Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.
• Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
• Maintains knowledge base of equipment and disposable products through Stryker education training programs.
• Provide physicians and OR personnel with information on new and current products. 
• Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis . 
• Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account.
• Accurately records and reports all surgical procedure information.
• Adheres to all Stryker and medical facility policies, standards and procedures.
• Analyze and resolve both routine and non-routine product issues expediently using independent judgment.
• Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
• Adhere to (HIPAA) and other related patient confidentiality policies and procedures. 
• Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel. Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)

  Education & special trainings :

  • Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.
  • Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on time yearly renewal

  Qualifications & experience:

  • Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred .
  • Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.
  • The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations.
  • The ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support. Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)
  • The ability to provide on-call services as required by the hospital/account, which may include overnight and weekends. If the account contract includes on-call services, you must be within 45 minutes driving distance from the account.
  • The ability to provide support/coverage at other accounts in other regions, which may include overnight travel.

  Physical & mental requirements: 

  • Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
  • Ability to remain standing and/or walking for an extended period of time .
  • Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity. 
  • Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.). 
  • Excellent analytical skills. 
  • Excellent interpersonal skills. 
  • Excellent equipment problem-solving skills. 
  • Excellent time management skills with ability to use independent judgment and critical thinking effectively.
  • Must be able to explain and generate detailed guidelines and procedures.

  Scope of Work Summary (Operating Room Support) :
  The OnSite Specialist provides in-room support for minimally invasive surgical (MIS) and related procedures, ensuring optimal performance of Stryker and third-party equipment. This role bridges clinical teams, SPD, and Stryker service lines to maintain smooth, high-quality OR operations.

  Core Responsibilities:

  • Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference.
  • Confirm equipment functionality and image routing prior to each procedure.
  • Adjust camera, monitor, and device settings intraoperatively.
  • Provide immediate troubleshooting of endoscopy and integration systems.
  • Manage post-procedure breakdown and staging of all Stryker equipment.
  • Clean/disinfect towers and components, restock consumables, and perform basic maintenance.
  • Educate OR and SPD staff on proper use and troubleshooting of Stryker products.
  • Support video conferencing, DICOM transfers, and EMR connectivity (where applicable).

  Qualifications:

  • Experience in OR technical support or surgical services.
  • Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.).
  • Excellent communication and troubleshooting skills.

  Scope of Work Summary (Sterile Processing Department – SPD) :
  Responsible for reprocessing and managing surgical instrumentation per IFU, HSPA/AAMI standards, and hospital policy. Works alongside SPD staff to ensure timely, compliant reprocessing of Stryker and hospital-owned instruments.

  Core Responsibilities:

  • Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation.
  • Perform in-line function testing (leak, sharpness, insulation, or power checks).
  • Wrap and containerize sets for sterilization per IFU.
  • Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership.
  • Facilitate repairs, replacements, and instrument tracking per hospital protocols.
  • Communicate with SPD and OR leaders regarding equipment readiness and process improvements.

  Certifications:

  • CRCST required within 6 months of hire (per Stryker and state legislation).
  • Ongoing annual continuing education required.

  Scope of Work Summary (OnSite OR Liaison / Expanded Services Specialist) :
  Provides dedicated liaison support between the OR, SPD, and hospital leadership to coordinate service delivery, address emergent needs, and ensure Stryker program alignment with facility goals.

  Core Responsibilities:

  • Serve as point of contact for all OnSite service issues, escalations, and process improvements.
  • Coordinate coverage adjustments, quality reporting, and service exclusions as outlined in the SOW.
  • Support da Vinci, Spy-Phi, and other specialty service lines as assigned.
  • Lead in-servicing, data integration setup, and clinical collaboration.
  • Assist with managing Stryker HUB, iSuite Media, and teleconference configurations.

  Qualifications:

  • Prior OR or SPD leadership experience preferred.
  • Strong interpersonal and project coordination skills.

United States of America Pay Ranges:

• US10 : $23.74 - $32.12 USD Hourly

View the U.S. work location and transparency guide to find the pay range for your location.