Process Assistant, RSR

Stellen-ID: 10412714 | Amazon.com Services LLC Amazon Process Assistant (Full-time) Since opening our virtual doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the moment an order is placed online to the seamless coordination behind the scenes, we strive to stay agile, fluid and intentional. We aim to become the most customer‑centric company on Earth. Rural Super Rural (RSR) is an organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in the most remote area. Process Assistants are part of the Last Mile operations in RSR and play a crucial role in daily department duties including: allocating labor, leading meetings, assigning job duties, guiding work direction and communicating with internal and external suppliers. Responsibilities Track and report ATS/labor hours Assist with production duties, train associates and verify SOP compliance Ensure successful area performance through tracking and reporting metrics Assess associate work performance and provide feedback Participate in Operational Excellence initiatives Maintain understanding of workflow and daily production goals Review and update SOPs as requiredEnsure work areas remain clean and properly equipped Identify and address safety hazards, participate in safety initiatives Coach associates on safe work practices Report job injuries in accordance with policy and procedures Provide vacation coverage for Area Managers Qualifications 1+ years of Microsoft Office experience High school diploma or equivalent Work a flexible schedule/shift, including weekends, nights, and holidays Ability to lift up to 49 pounds and stand/walk during shifts lasting up to 12 hours, with frequent pushing, pulling, squatting, bending, and reaching Work 40 hours/week, with overtime as required Associate’s or Bachelor’s Degree, and/or prior Amazon experience Awareness and willingness to use OPEX tools and techniques Problem‑solving and analytical skills Effective written and verbal communication across various levels of an organization History of meeting or exceeding departmental goals Experience leading teams and providing direction using independent judgement Organization and time‑management skills Preferred Qualifications Associate’s or Bachelor’s Degree, and/or prior Amazon experience Awareness and willingness to use OPEX tools and techniques Problem‑solving and analytical skills Effective written and verbal communication across various levels of an organization History of meeting or exceeding departmental goals Experience leading teams Capable of providing direction to team members using independent judgement Organization and time‑management skills EEO Statement Amazon is an equal‑opportunity employer and does not discriminate on the basis of veteran status, disability, or other legally protected status. Benefits Starting pay is listed below including the base pay rate plus the highest available shift differential. As a total compensation company, you are eligible for additional earnings such as overtime pay and performance bonuses. Amazon offers employee assistance programs, mental health support, medical advice line, and 401(k) matching. Learn more about our benefits at USA, NY, Watertown – 22.00–22.00 USD hourly #J-18808-Ljbffr Amazon Inc.