Technician

Job Description Job Description Type: Full Time Compensation: $70,000 - $100,000+ About Paschal Paschal Air, Plumbing & Electric is a multi-state home services company with 12+ locations across Arkansas, Oklahoma, Missouri, and DFW. We are a third-generation, founder-led company with 400+ team members and growing. Unlike many companies in our industry, we are not private equity backed. We believe in long-term ownership, investing in our people, and delivering World Class Service every day. For more than 50 years, we've built our reputation by putting our customers and employees first. Our continued growth creates opportunities for team members who want to build a career with a company focused on stability, development, and doing things the right way. The Role At Paschal, our Leak Detection Technicians help homeowners solve one of the most challenging plumbing issues—finding hidden leaks quickly and accurately. Using specialized equipment, technical expertise, and strong diagnostic skills, you'll locate water leaks with minimal disruption to the home and provide customers with clear recommendations for repair. We're looking for someone with plumbing experience who enjoys troubleshooting, solving complex problems, and delivering an exceptional customer experience. If you're naturally curious, detail-oriented, and take pride in finding the root cause of an issue, this could be the perfect role for you. Why Paschal Family-owned, third-generation company—not private equity backed 5x winner of Arkansas Business Journal's Best Places to Work Competitive base pay plus performance incentives (spiffs) Five- or four-day work schedule (depending on location and availability) No Sunday shifts Optional Power Hours with 2x spiffs Company-provided vehicle, fuel card, and dispatch from home Career advancement opportunities in a growing multi-state company Paid training on leak detection equipment and continued professional development Comprehensive benefits package, 401(k) with company match, paid time off, and holiday pay Key Responsibilities Arrive on time with a clear plan for each scheduled service call. Locate residential water leaks using specialized leak detection equipment and proven diagnostic techniques. Inspect plumbing systems for hidden water leaks, slab leaks, sewer leaks, water line issues, code compliance, and other potential concerns. Perform non-invasive diagnostics and troubleshooting to accurately identify the source of plumbing leaks and system malfunctions. Educate homeowners on system operation, maintenance, damage prevention, and recommended repair solutions. Complete plumbing repairs including replacing seals, fixing leaks, and installing water heaters, water lines, garbage disposals, fixtures, and other plumbing components as appropriate. Clear drains and blockages using specialized drain cleaning tools and equipment. Operate advanced plumbing tools and equipment including electrical hand tools, saws, drills, brazing equipment, drain machines, ProPress, and leak detection technology. Document inspection results, work orders, photos, and repair recommendations accurately using mobile technology. Maintain leak detection equipment and ensure accurate reporting of findings. Follow all company safety standards, local plumbing codes, and safety protocols to protect yourself, your team, and customers' property. Deliver an outstanding customer experience on every service call. Apply technical expertise to ensure optimal plumbing system performance and functionality. All other duties as assigned. Qualifications Previous residential plumbing experience preferred Experience with leak detection equipment is a plus, but training is available for the right candidate Strong diagnostic, troubleshooting, and critical thinking skills Ability to interpret plumbing systems and identify potential sources of water loss Excellent communication and customer service skills Valid driver's license with a clean driving record Comfortable using tablets and mobile software for documentation Professional appearance and positive attitude Ability to lift equipment and work in residential environments Paschal Home Services, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability, or any other characteristic protected by federal, state, or local law. Powered by JazzHR HE8bMRnzSO