Engineer, Senior Systems

Engineer, Senior Systems Austin Community College Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date. Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. AR 4.0300.01 Job Description Summary ACC IT is seeking an experienced Senior Systems Engineer to support and lead our Identity and Access Management (IAM) technology stack and IT platforms. The role focuses on ensuring the reliability, scalability, and performance of our infrastructure, including on‑premise Windows and Linux servers, VMware virtualization, and enterprise storage and backup systems. Responsibilities include improving and supporting critical IAM infrastructure, SSO integrations, and leading systems engineering projects and initiatives. Key Responsibilities User Identity Lifecycle: Automate provisioning and de‑provisioning processes for accounts as employees join, move, or leave the college. Access Governance: Implement Role‑Based Access Control (RBAC) and Attribute‑Based Access Control (ABAC) to enforce the principle of least privilege. System Integration: Connect IAM platforms (Okta, LDAP, Azure AD) with enterprise applications, databases, and HR systems. Privileged Access Management (PAM): Secure and monitor administrative accounts that have elevated access. Serve as a subject matter expert on virtual infrastructure, operating systems, SRE, identity management, storage, backup, disaster recovery, or cloud technologies. Manage complex projects and resources for system implementation, upgrades, migrations, replacements, and renewals. Maintain 24/7 reliability for critical services and optimize system performance. Design, configure, maintain, and optimize IT infrastructure for reliability and performance. Develop automation scripts and tools (Ansible, PowerShell, Python/Bash) and adjust monitoring to achieve SLA targets. Act as a technical responder for incidents, conducting blameless post‑mortems and driving permanent fixes. Forecast infrastructure needs and optimize performance. Build logging, monitoring, and alerting dashboards (Prometheus, Grafana, Datadog). Collaborate with Network Engineering and InfoSec on network stability and cybersecurity. Implement security best practices, including patching, hardening, and adherence to CIS/NIST standards. Design and maintain hybrid Windows Server (2022/2025) and RHEL/Linux environments. Ensure seamless integration of systems and services across academic and business departments. Provide technical leadership, mentorship, and cross‑training for team members. Create and maintain detailed technical documentation. Evaluate cost‑effectiveness and feasibility of software/hardware systems via vendor comparisons. Develop proficiency in cloud systems and contribute to cloud related projects. Perform additional tasks as delegated by supervisors or as required by department needs. Knowledge and Skills Expertise in Microsoft Active Directory, LDAP, Okta. Proficiency in Microsoft Server and Desktop OS, Linux OS, SQL, VMware vSphere. Deep understanding of enterprise infrastructure technologies: file/print services, directory services, web services, databases, redundant storage, backup systems, datacenter components. Experience with GitOps workflows. Experience with monitoring, alerting, and visualization (Prometheus, Grafana). Proficiency in Python, Go, or Bash for automation. Growing competency in cloud technologies (IaaS, PaaS, SaaS, connectivity). Solid understanding of network, security, and access management principles. Knowledge of ITIL, ITSM, and Project Management. Adherence to established work schedules. Strong organizational and planning abilities, attention to detail. Effective interpersonal and communication skills. Proficiency in creating network diagrams, roadmaps, plans, and strategy documents. Ability to execute strategies and visions precisely. Commitment to maintaining confidentiality of work‑related information. Skill in establishing and maintaining productive working relationships. Required Work Experience 10+ years related work experience. Preferred Work Experience 10+ years related experience in IAM (AD, LDAP, Okta). 10+ years related experience in Systems Engineering, Virtualization, or Cloud. 10+ years related experience in Microsoft Server environments. 5+ years in Site Reliability Engineering. 5+ years managing an enterprise virtual, cloud, storage, or datacenter environment. 5+ years experience with backup and storage solutions and SQL. 5+ years as an SME or team lead in infrastructure technology such as VMware, SAN, DR. Intermediate to advanced knowledge of VMware vSphere or Horizon. Experience with Kubernetes (EKS/AKS) or Docker. Intermediate to advanced knowledge of Linux, AIX, PowerShell, Ansible. Working knowledge of ITIL Change and Incident Management. Expertise in cultivating and maintaining partnerships with managed services providers. Accustomed to managing ongoing projects while providing operational support. Ability to gain and retain Criminal Justice Information Systems (CJIS) certifications. Required Education Bachelor's degree. (An Associate degree plus 10 additional years of related work experience may substitute.) Preferred Education Bachelor's degree in Computer Science, Information Technology, or related field. Licenses/Certifications CIMP, CIST certifications. Microsoft Administrator or Engineer certifications (especially Server or Azure related). VMware VCP / VCAP certifications. CompTIA (Network+, Security+, etc.). Other vendor related certifications, especially cloud and security related. ITIL Foundation. Special Requirements Must have a valid driver's license. Physical Requirements Work is primarily performed in a standard office environment. Salary (PG 10) $83,665 - $105,783 Number of Openings 1 Job Posting Close Date July 28, 2026 Clery Act As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act, select individuals are required to report crimes. If this position is identified as a Campus Security Authority, you will be notified, trained, and provided resources for reporting. Disclaimer The above description is an overview of the job. It is not intended to be an all‑inclusive list of duties and responsibilities of the job, nor is it intended to be an all‑inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions. #J-18808-Ljbffr Austin Community College