General Manager

Job Description

Job Description

ou belong at Popeyes!

We’re looking for high performing General Managers to work in our Oxford, NC location. We believe that employee experience determines guest experience, and our management team plays a key role in creating great experiences for team members so they, in turn, create memorable experiences for our guests that will keep them coming back for more.

Qualifications:

• At least 6 months experience as a Popeyes Assistant Manager or shift manager or 1 year of experience at another QSR concept.
• Must hold or be willing to obtain ServSafe certification
• Must complete and pass our Popeyes Certification Training Program
• Solid knowledge of retail operations
• Must have effective oral and written communication skills
• Must display effective leadership skills
• Ability to coordinate, communicate, and balance multiple projects simultaneously
• Ability to work on the sales floor which requires physical activity
• Flexible schedule - our stores are open daily which requires early morning, evening, weekend, and holiday availability.
• Must be a minimum of 18 years of age
• Must be able to pass a background check and drug screen

Essential Responsibilities – WHAT YOU DO!

• Create a great environment for the team so they want to serve our guests well
• Own the work environment (because the team reflects your attitude)
• Train and coach your team to achieve superior results
• Delegate tasks to help the team grow
• Set performance expectation, follow-up for results, and hold the team accountable
• Take action to solve problems and celebrate positive guest feedback
• Research, resolve and prevent future problems
• Regularly observe the team from the guest perspective and celebrate or coach accordingly
• Manage the team to achieve sales goals
• Maintain daily and weekly food and equipment inventories and keep proper records
• Schedule team members’ hours and assigns duties
• Ensure that OSHA, local health and safety codes, as well as company safety and security procedures, are followed
• Ensure compliance with all Human Resources practices and applicable labor laws

Benefits:

• Starting Base pay of $18 and up per hour for General Managers (depending on experience) in addition to monthly performance bonuses.
• Eligible for our group health insurance plan
• Paid vacation and personal time
• Ongoing training and career development
• Closed Thanksgiving and Christmas
• Discounted meals during your shift
• An opportunity to grow with a growing franchisee