Operations Analyst
Zobility
Job Description Job Description Monitor and analyze customer calls and outage data to identify power outage locations and causes ** Dispatch field crews and emergency personnel ** for rapid service restoration Perform ARCOS callouts for emergencies, planned overtime, and shift coverage Manage multiple priorities and make quick, informed decisions under pressure Analyze data from multiple sources and develop appropriate action plans Provide strong customer service and operational support Requires dispatch/operations center experience , preferably in utilities or 911 Strong verbal, written, and team communication skills ** High School Diploma/GED ** required Company Description Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India. Company Description Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India. #J-18808-Ljbffr
Vacancy posted 4 days ago
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