Manager, Process Improvement Section, CM

Summary

This position is located in the Office of Risk Management and Internal Controls Process Improvement Section of the Federal Deposit Insurance Corporation in Washington D.C.

Salary reflects a pay cap for this position of $277500.

Duties

• Leads a staff of senior management analysts and management analysts to recommend process improvements implement strategic initiatives recover troubled projects build external relationships and function in a results-oriented work environment. The incumbent works directly with senior managers and staff in other FDIC Divisions and Offices. Identifies distributes and balances workload and tasks among employees under established policies practices workflow and employee skill levels adjusting to ensure timely accomplishment of assigned tasks.
• Provides leadership and direction to staff advocating for the use of data to drive decision making and the quantification and analysis of business partners environments while building sustainable practices and systems for efficient and effective operations. Provides leadership and direction to ORMIC senior management analysts serving as risk managers on major investment projects by establishing the methodology for the identification evaluation and mitigation of risks to major Corporate projects. This also includes but is not limited to evaluating measurable benefits evaluating cost-benefit and return-on-investment analyses as well as reporting findings to project teams executive and steering committees CIO Council and the Capital Investment Review Committee (CIRC).
• Helps the Chief Risk Officer (CRO) to ensure adequate integration between the Internal Controls and Process Improvement sections including back-up support to the Internal Controls section. Such support may include but is not limited to the FDICs Enterprise Risk Management program the financial statement audit the Assurance Statement process audit coordination activities with the Government Accountability Office and Office of Inspector General and the Fraud Risk Management program.
• Provides expert advice and guidance to FDIC management to assist in addressing issues related to project and program management change management user experiences business process reengineering strategic effectiveness and program evaluations. Meets with Division and Office senior managers to discuss existing and emerging risks. Serves as a trusted advisor to the CRO for a variety of highly complex Corporate topics programs and initiatives. This includes approving changes in the application of project management for capital investment projects and significant operating budget projects and building the business imperative for adopting these changes.
• Brings knowledge of current best practices and maintains expert knowledge of business process improvement by attending training staying abreast of industry best practices and monitoring and analyzing trends to ensure that the FDICs process improvement program is proactive. Develops and maintains or ensures the maintenance of procedures guidance and job aids related to Process Improvement including risk management methodology and practices.
• Exercises supervisory personnel management authority and performs the full range of performance management duties to include: planning assigning and reviewing work products of subordinates; establishing guidelines and performance expectations; and evaluating work performance and providing feedback to others on their performance. Identifies training and developmental needs for staff and provides regular recognition of staff. Works in collaboration with the appropriate Human Resources and Legal staff to administer disciplinary action. Hears and resolves grievances or other disputes as appropriate. Approves/disapproves requests for leave telework travel training etc. Coordinates team initiatives and activities on work approaches methods or practices.
• Ensures that Equal Employment Opportunity (EEO) employee development employee performance and other personnel plans processes and programs are executed equitably consistent with Corporate policy legal requirements and the mission of the Division; organizes coordinates and manages the work of teams of employees by assigning work developing employee skills and assessing/monitoring employee performance.

Requirements

Conditions of employment

2-page Resume Requirement: Please limit your résumé to 2 pages (minimum 10-point font). If more than 2 pages are submitted only the first 2 pages will be reviewed to determine your eligibility/qualifications.

Employment Conditions

Moderate Risk - Minimum Background Investigation (MBI) required.

Employee may be relocated to any duty location to meet management needs.

Qualifications

To meet the minimum qualifications applicants must possess the leadership and technical experiences listed below. These qualifications would typically be gained through serving in roles that require managing projects/teams or guiding the technical work of others.

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic religious/spiritual; community; student social). Volunteer work helps build critical competencies knowledge skills and abilities can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

MINIMUM QUALIFICATIONS: All applicants must submit a resume that addresses each minimum qualification experience. Examples should be clear concise and emphasize your level of responsibilities; the scope and complexity of the programs activities or services you managed; program accomplishments; policy initiatives undertook; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action-oriented words to describe your experience and accomplishments and quantify your experience wherever possible to demonstrate your accomplishments.

Leadership Experience: Experience in leading and coordinating projects including establishing expectations reviewing work products/services monitoring progress and providing guidance and feedback to team members.

Technical Experience: Experience in improving programs or processes; identifying and managing risks; implementing strategic initiatives; identifying ways to recover troubled projects; and implementing sustainable practices or systems to enhance operational performance.

Education

There is no substitution of education for the experience for this position.

Additional information

To read about your rights and responsibilities as an applicant for Federal employment click here.

Ifselectedyoumayberequiredtoserveaprobationaryor trialperiodasapplicabletoappointment type. During the probationary or trial periodyou will be evaluated for fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary or trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

If selected you may be required to serve a supervisory/managerial probationary period.

Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.

This position is a Corporate Manager CM-00 which is equivalent to above the CG/GS-15.

This is a recommended minimum Step 5 position.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Required Experience:

Manager