Spa Front Desk Sales Associate

Job Description

Job Description

If you have EXCEPTIONAL customer service skills, are GREAT with people, and maintain a POSITIVE attitude at all times, we are looking for YOU! This is not a summer job, this is a long term position. 

Massage Envy of Lake Worth and Wellington is looking for the right person to join our team. This is a great opportunity for someone wanting to stay long term and grow with the company. Qualities we are looking for:

Outgoing, Friendly, Positive Attitude, TRUSTWORTHY, Great on the computer, Great with speaking to people, and exceptional customer service skills. This is a sales orientated position. Sales experience is a must! Base hourly pay plus commission on sales. This is NOT an hourly position, you must be able to sell and reach goals set. You control your pay and how much you can make.

Some of the job responsibilities would be:

• Help clients understand the benefits of regular massage, skin care and stretch.
• Establish relationships with members and guests to grow and retain a client base.
• Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.
• Answer the phone and book spa appointments and sell retail products
• Up sell services and products including our wellness program.
• Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
• Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
• Driving member retention through outreach via phone and email to current members.
• Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
• Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

This position is hourly plus bonus. We have many incentives each month to help and motivate you make money. We believe in a positive workplace, and working as a team.

Please submit a resume. Must be able to work evenings and weekends. Please send me a message with what location you prefer, your days and hours available for work, and if you are looking for part time or full time. This is NOT AN ENTRY LEVEL POSITION, PLS DO NOT APPLY UNLESS YOU HAVE SALES AND CUSTOMER SERVICE EXPERIENCE.