Intensive Case Manager- Day Shift

New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast (and beyond), serving 15,000 children and adults annually through inpatient crisis services, 24-hour help line and mobile response team, and outpatient programs conveniently located across Indian River, Martin, Okeechobee and St. Lucie counties. In addition, New Horizons assists 22,000 students in area schools, and we work closely with the courts, law enforcement, jails, and hospitals to help improve the health of individuals and the quality of life in our community.


New Horizons is a nonprofit agency seeking a caring and compassionate Intensive Case Manager to provide medically necessary quality intensive case management services to individuals with severe and persistent mental illness. New Horizon is looking for an individual who is eager to learn, want meaningful work that offers opportunities for growth, and believe that their efforts can make a difference in the lives of the people we serve. Now under new management, New Horizons offers competitive pay, amazing benefits, and comprehensive training.


As an Intensive Case Manager your responsibilities will include:

• Engaging in staff hours of service for assigned individuals at the rate of 115 hours per month.
• Responsible for direct and indirect services to maximize revenue generated by NHTC within the bounds of ethical principles and good business practice.
• Responsible for completing TCM assessments within the first thirty day of new admission.
• Monitors client progress toward treatment goals in all service modalities in which the individual is enrolled.
• Responsible for coordinating individuals care both within and outside NHTC
• Prepares written documentation for each service conducted
• Responsible for developing written service plans developed with participation from the individual, family and or other professionals.
• Responsible for monitoring client progress towards treatment goals in all service modalities.
• Coordinates referrals, admissions, discharges and transfers between service modalities.
• Assist individuals with obtaining benefits such as social security, medical insurance, food stamps, housing subsidies and monitors individual's financial status.
• Provides timely and effective crisis intervention in accordance with the program's standards and protocol for conducting this activity.
• Provides On-call emergency service as schedule for after business hours seven day a week.
• Provides transportation as needed while adhering to agency transportation police and procedures.
• Miscellaneous duties according to instruction.

• Bachelor's degree from an accredited university or college with a major in one of the following: counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education or related human service field related to the study of human behavior and development.
• Minimum of one year experience working with adults experiencing serious mental illness.
• Three years experience working with adults experiencing serious mental illness if degree is not in the human service field.
• Case managers are required to obtain CBHCM certification from the Florida Certification Board within 90 days of hire.
• A valid driver license with no more than six points on record.
• A functioning vehicle and automobile insurance (100/300/50) one hundred percent of the time.
• Must pass Level 2 Background through DCF and AHCA Clearinghouse. For more information, click on the link: