Front Desk Receptionist

Serves as the first point of contact for visitors and employees, providing excellent customer service and ensuring a welcoming environment. Manages front desk operations, including answering phones, directing inquiries, and handling administrative tasks. Maintains security protocols by monitoring access and coordinating visitor check-ins. 

At Stiiizy, we value the versatility and adaptability of our employees. While the primary focus of this role is Front Desk Administration, the successful candidate may also cross-train in other positions within the department based on organizational needs. 

Hourly Rate: $21.50

Key Responsibilities:

• Greet all visitors and vendors.

• Facilitates communication with the security team to confirm visitors are authorized to be onsite.

• Notifying the correct personnel when a meeting guest arrives.

• Schedule conference meeting rooms while maintaining the cleanliness before and after meetings.

• Creating all outgoing mail labels for every department ensuring timely and accurate delivery correspondence while keeping daily data input of tracking numbers.

• Upkeep the organization and distribution of incoming mail and packages.

• Conduct regular inventory checks to optimize office and janitorial supplies.

• Make copies of the parking sheet for Security.

• Advise Security where visitors/vendors/VIP can park their vehicle(s).

• Create badges for the company; HQ, Retail stores, Onboarding, Warehouse, BA’s, Drivers, etc.

• Schedule mail picks up [FedEx, USPS, UPS]. 

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Duties, responsibilities, and activities may change at any time with or without notice. 

Requirements

Technical Skills & Abilities:

• Coachable, highly motivated, and driven to succeed. 

• Possesses beginning to working knowledge of subject matter. 

Core Competencies:

• Cannabis Regulation (State & Local): Demonstrates basic knowledge of cannabis industry regulations to minimize compliance-related risks. 

• Policy & Procedure: Adheres to company policies and procedures to contribute to the efficiency and effectiveness of the team's operations. 

• Collaboration: Identifies opportunities to leverage teammates' diverse strengths to work collectively towards a common goal.

• Teamwork: Contributes to a culture of transparency and belonging that supports ownership towards shared goals. 

• Problem Solving: Identifies opportunities for sound problem solving to ensure smooth flow of goods and services. 

• Communication: Practices clear, concise, and timely communication to foster clarity, alignment, & trust. 

Education & Experience:

• High school diploma or equivalent. 

• Prior administration experience is preferred. 

• Possesses solid working knowledge of subject matter. 

Additional Requirements:

• Must be over 21 years of age. 

• Available for on-site operations work Monday-Friday. 

• Work revolves around objectives, projects, and priorities- not hours; must be able to work weekends and holidays as needed. 

• Willingness and ability to undergo cross-training in various roles within the department as required. 

• Prolonged periods of standing, sitting at a desk, and/or working on a computer. 

• Able to stand up to 4 hours at a time. 

• Ability to work in multi-temperature environments, hot or cool. 

• Be able to stand, bend, kneel, squat, and twist for prolonged periods of time.

• Must be able to push, pull, move, and/or lift 15 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance.
• Must be able to access and navigate each department at the organization's facilities. 

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Benefits

Are you interested in working for the world's largest cannabis market with a footprint that covers the entire breadth of the state of California? Are you someone who wants to be part of the growth of a fast-growing industry? At STIIIZY, our mission is clear: to provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. We are building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world.

Our STIIIZY product line is one of the best-selling cannabis brands in the market today and has claimed the title of the best-selling vape brand across all BDSA-tracked markets and best-selling brand overall in the California market! We are proudly rooted in California and growing nationwide, with plans to expand into new markets. Additionally, we’re building distribution networks to reach over 60 countries, fueling our continued global growth! 

We recognize that our employees are at the center of our success, and we take pride in a corporate culture that emphasizes our core values: Influence, Inspire, Innovate, Win, & Grow!

Our employees come from a wide range of retail backgrounds, each bringing their own unique skills and talents to the table as we work together to continue our incredible growth.  If you are interested in partaking in the journey of building a nationally recognized and leading brand, we want to hear from you! 

Benefits & Compensation:

Additional details about the compensation and benefits of eligibility for this role will be provided during the hiring process. All employees are provided with competitive compensation, paid training, and employee discounts on our products and services. We offer a range of benefits packages based on employee eligibility, including: 

• Paid Vacation Time, Paid Sick Leave, Paid Holidays, Parental Leave. 

• Health, Dental, and Vision Insurance. 

• Employee Assistance Program. 

• 401k with generous employer match. 

• Life Insurance. 

• Employee discounts on products and services. 

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.