Senior Customer Service & Sales Operations Manager

Top Echelon Software, LLC is seeking a Sales and Customer Service Manager to bridge customers, the Sales team, Operations, Accounting, and brokers in a fast-moving CPG environment. The role oversees customer service and order management, supporting the sales process from entry to resolution. You will manage inquiries, pricing, and account data in SAP and Salesforce, lead the Order Processing team, and drive cross-functional process improvements to boost accuracy and efficiency.