Host(ess)

Be A Part Of Our Success

Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!

Benefits

Opportunity for advancement

401(k)

Flexible schedule

Educational Assistance with DeVry University with complimentary laptop

Immediate Family Members are also eligible

Competitive Pay with Service Award Incentive

Get paid daily through Daily Pay!

Comprehensive Health Benefits including Medical, Dental, Vision, and more

401(k) retirement savings with company match

Flexible Schedule

All you can eat pancakes + meal discounts!

Employee Discount Program

Development Pathway: Step by step process to grow your career

3 College Credits hours for completing manager training

Position Description

As a Hostess, you will be responsible for providing friendly and efficient service to guests according to company policies, procedures, programs and performance standards. In addition, you will perform all duties to maximize guest satisfaction and a quality work environment as directed by General Manager or Manager on Duty.

Responsibilities

Reports to work well groomed, in proper and clean uniform and practices good personal hygiene.

Uses greeting, seating, and waiting list procedures.

Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks.

Maintains cleanliness standards and stocks for the reception area and restrooms.

Accurately processes all guest checks with no cash overages or shortages.

Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.

Provides assistance to pantry maintenance and pre-rush organization.

Provides assistance to all servers and bus persons in order to execute Perkins service standards.

Utilizes proper cash handling procedures to execute cash and non-cash transactions, counting change, security precautions, and cash accountability.

Ensures that the cash register and cash register area are stocked with all needed items.

Communicates with Manager on Duty and co-workers regarding product/service deficiencies, equipment, safety problems, etc.

Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.

Has sufficient knowledge of menu to execute suggestive selling techniques with all guests.

Maintains cleanliness of bakery cases and restocks.

Has sufficient knowledge of bakery products to execute suggestive selling techniques and sampling programs with all guests.

Bags/boxes any products according to standards.

Qualifications

Basic skills such as sanitation, safety, and customer service taught through in-house training

Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register

Must be able to communicate clearly

Physical Requirements / Environment / Work Conditions

Must have high level of mobility/flexibility

Must be able to work irregular hours under heavy stress/pressure during peak times

Must possess a high level of coordination

Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet

Must be able to fit through an opening 30" wide

Requires frequent reaching, bending, pushing and pulling

Exposure to heat, steam, smoke, cold and odors

Requires continual standing and walking