Medical/Technologist Assistant

Technologist Assistant

Job Location: Lakeland, FL

Division/Department: Radiologist & Imaging Specialists

Reports to: Officer Supervisor

Type of Shift: Full Time

Company Mission/Summary

Recognized and accredited by the American College of Radiology, Radiology and Imaging Specialists (RIS) prides itself on being a high-quality workplace that is supportive of you through teamwork and celebrating success. RIS has grown to be one of the leading radiology providers in Polk County since starting over 50 years ago. With more than 45 physicians and five imaging centers, our physicians, administration, and staff strive to be an independent radiology practice providing the community with high-quality, compassionate service utilizing leading-edge technology. As a growing company, you'll find opportunities to strengthen and develop your career in healthcare with a team of supportive leaders. RIS is based in historic Lakeland Florida, with great community offerings such as outdoor recreational activities, excellent universities, award-winning community theaters, art museums, and more.

Introduction

The Technologist Assistant is responsible for assisting the technologist in the patient/scanning process. This position requires detailed knowledge of all aspects of patient services, including patient appointments, registration protocols, billing practices, telephone practices, scheduling guidelines and back-up to the front desk when needed. The position requires the ability to plan, schedule, organize and respond appropriately to a wide variety of subjects and situations.

Job Objectives:

• Greet and check-in patients upon arrival in a courteous and professional manner
• Properly input all required patient information into the system including patient history in complete sentences, performing providers, and any additional information to the radiology technologist
• Directs patient regarding changing protocols
• Prepare procedure rooms and assist in procedures as needed in compliance with RIS safety protocols
• Properly identifies patients and demonstrates compassion while maintaining patient confidentiality, explain exam to patients to ensure patient safety and cooperation
• Assists the technologist with patient position as appropriate
• Comforts patients; anticipating patient needs, anxieties and questions
• Stock exam rooms with necessary supplies, maintain equipment and reports any equipment malfunction to the supervisor or appropriate service provider
• Check schedules on a daily basis

Education and Experience:

• High school graduate or equivalent required, college degree preferred
• Medical Assistant certification required
• Customer Service Experience Preferred

Skills & Qualifications:

• Excellent organizational, written, and verbal communication and interpersonal skills are required
• High levels of compassion, intelligence, and cultural sensitivity are required
• Skills in establishing and maintaining effective working relationships with staff and patients and the ability to work independently
• Thorough knowledge of administrative practices and procedures

Physical Requirements:

• Ability to sit for prolonged periods
• Normal hand eye coordination and manual dexterity
• Ability to lift up to 50 lbs.
• Ability to distinguish letters and symbols
• Ability to respond quickly to sounds
• Clarity of vision at close distances (20 inches or less) and far distances (20ft or more)
• Ability to work independently