AUDIOLOGY ASSISTANT/TECHNICIAN

Description

Audiology Assistant / Technician

Join a team that changes lives through better hearing and better care.
About this Role

Are you passionate about helping people and creating meaningful patient experiences? As an Audiology Assistant / Technician , you'll play an essential role in improving lives by supporting patients on their hearing health journey.

This is more than an administrative or technical support role - it's an opportunity to be part of a compassionate, fast-paced healthcare team dedicated to delivering exceptional care. You'll work closely with licensed audiologists, assist patients with hearing devices, and help keep clinic operations running smoothly.

If you thrive in a people-focused environment, enjoy problem-solving, and want a role where your work truly makes a difference every day, we'd love to meet you.

What You'll Do

In this dynamic role, you'll be the connection between outstanding patient care and efficient clinic operations.
Patient & Clinical Support

• Assist patients with hearing aid maintenance, troubleshooting, and device support

• Help with hearing aid drop-offs, pickups, and routine clean-and-check services

• Support appointment scheduling and follow-up communication

• Maintain accurate patient documentation in the EMR system

• Triage patient concerns and coordinate next steps with providers

• Assist audiologists during patient evaluations as needed
Operational Excellence

• Manage hearing aid inventory, supplies, and product orders

• Process incoming and outgoing devices, earmolds, and repairs

• Keep testing rooms, lab spaces, and equipment clean, organized, and ready for use

• Support front office operations, including check-in, paperwork, and patient communication

• Assist with insurance verification and prior authorizations

• Ensure the clinic delivers a seamless, high-quality patient experience

What makes this role different

This role offers the chance to be part of something bigger than a job - you help people reconnect with the world around them .

Every hearing device you troubleshoot, every patient you reassure, and every appointment you coordinate directly contributes to improving someone's quality of life.

What sets this opportunity apart:

• Meaningful impact: Help patients hear conversations, loved ones, and life's important moments

• Growth opportunity: Gain hands-on exposure to both clinical and operational aspects of audiology

• Team-focused culture: Work alongside professionals who value teamwork, compassion, and excellence

• Fast-paced and rewarding: No two days are the same, keeping the work engaging and fulfilling

This is an ideal opportunity for someone who enjoys healthcare, patient service, and wants to grow within a specialized medical field.

Requirements

We're looking for someone who brings both heart and hustle.

• High school diploma or equivalent required

• Some college coursework preferred

• Strong communication and customer service skills

• Experience in a medical office or healthcare setting preferred

• Interest in audiology or hearing healthcare strongly preferred

• Basic computer proficiency, including Google Suite and EMR systems

• Strong organizational skills and attention to detail

• Ability to multitask in a busy clinic environment

• Ability to stand, walk, lift, and remain active throughout the workday

• Must be able to lift up to 55 pounds

• Valid driver's license required for occasional travel

Click HERE for the full job description and requirements.