Front Desk Administrator

Join Team Sunshine: Transforming Solar, Construction, and HVAC in New England!

Ranked #2 Solar Installer by Forbes, Team Sunshine is dedicated to leading the charge in solar energy, construction, and HVAC services in New England. We're committed to excellence and growth, and we're seeking passionate individuals to join our team and contribute to our mission.

Position Overview

The Office Administrator (Front Desk) will play a critical role in maintaining office efficiency and supporting various departments. This individual will be the first point of contact for visitors and staff, manage daily office operations, and assist upper management and owners with administrative tasks. A successful candidate will be able to maintain attention to detail while completing a variety of tasks that require administrative and customer service skills.

Key Responsibilities

Office Supplies Management

• Take inventory of office supplies and equipment (e.g., computers, phones, desks)
• Maintain inventory records and update as new items are purchased or disposed of
• Order and restock supplies as needed to ensure smooth office operations
• Ensure office tidiness and organized supply stations

Permit and Fee Administration

• Pay permit and interconnection fees on a daily basis while maintaining accurate weekly and monthly logs
• Track due dates, payment amounts, and confirmations for all permit-related expenses
• Print, file, and organize permit and interconnection documentation
• Prepare permit packages for mailing, pickup, or drop-off as required
• Print and mail permit applications as needed

Front Desk Operations

• Greet and check in/out visitors and staff
• Answer general office phone calls and route them to the appropriate departments

Administrative Support

• Assist upper management and owners with a variety of administrative tasks
• Collaborate with other departments to support workflows and ensure tasks are completed efficiently
• Learn all other administrative roles and provide coverage during vacations or sick leave
• Assist other departments as needed, including but not limited to:
• Supporting the service department by contacting Enphase and SolarEdge for issue resolution
• Supporting the inspection department by maintaining the inspection board and contacting building departments to clarify inspection processes

Additional Duties

• Collaborate with team members across departments to ensure operational efficiency
• Handle miscellaneous tasks and projects as assigned by upper management

Qualifications

• Minimum of 12 years of administrative support experience, preferably in the solar or construction industry
• Excellent organizational and time management skills
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Good communication and customer service skills
• Valid driver's license and reliable transportation

Benefits

We offer a highly competitive salary and benefits package, including health insurance, dental, vision, and paid time off. Additionally, we provide opportunities for career growth and advancement within the company.

Compensation: $20+/hour, based on experience