QUALITY ASSURANCE MANAGER, JACKSONVILLE, FL

Chartwells K12 Salary: $75,000 - $80,000 Pay Grade: 15 The Quality Assurance Manager is responsible for development and maintenance of all QA programs, meeting USDA, FDA, and customer requirements and ensuring the quality and safety of supplied goods. Must have strong knowledge of Preventive Controls for Human Food and a robust background in manufacturing, quality assurance, and FSMA. Key Responsibilities Contributes to development and execution of product food safety and quality programs to support the organization’s goals of operational excellence, customer/client satisfaction, financial performance, market leadership, and preferred employer. Responsible for developing and ongoing maintenance of the Food Safety Plan. Must be able to identify deficiencies and implement new strategies. Ensures all HACCP, GMPs, sanitation preventive controls, supply‑chain preventive controls, and all other prerequisite food safety standards are met according to USDA, FDA, FSIS, FSMA, and corporate requirements. Has extensive knowledge of the facility’s process flow and engages personnel in all areas of food safety and quality within the flow. Manages the Allergen Preventive Controls Program to ensure accurate allergen labeling on finished food products and prevention of cross‑contact. Manages the written recall program. Ensures complete traceability of incoming raw materials and finished products while managing lot code tracking. Ensures labeling programs are accurate in accordance with allergens, ingredients, and nutritional information. Oversees all food safety audits conducted by government and third‑party agencies. Responds to customer safety and quality concerns as needed. Preferred Qualifications At least 6 years of directly related experience in Quality Assurance and Food Safety manufacturing. Experience in prepared foods manufacturing is a plus. HACCP program development and FSMA knowledge is required. HACCP certification, PCQI, and GFSI auditor certification are required. Strong understanding of third‑party audit and GFSI audit scheme programs and standards. Working knowledge of food processing and distribution regulations (FDA, USDA/FSIS) and industry practice. Experience developing and motivating personnel. Track record of food safety/QA success in any of the following focus areas is a plus: meat, poultry, seafood, processed foods, distribution, proprietary/private‑label product development, and/or monitoring. B.S. degree in food technology, food science, or a related curriculum is required. Ability to function effectively within a fast‑paced, diverse, and evolving corporate culture. Proficiency in Microsoft Office applications and ability to learn various software and web‑enabled programs. Strong, persuasive communication and coaching skills, with the ability to relate to other professionals, peers, and field operators, both technical and non‑technical. Strong data management, reporting, and technical writing skills. Benefits Medical Dental Vision Life Insurance/AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Chartwells K12 is an equal‑opportunity employer. At Chartwells K12, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, and requirements associated with this position. The company reserves the right to modify or change the essential functions of the job based on business necessity. Chartwells K-12 maintains a drug‑free workplace. #J-18808-Ljbffr