Director, Brand Strategy Integration

Be Part of an Amazing StoryMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.Job OverviewStrategy Integration owns the bridge between strategy and production. This team is responsible for creative briefing, agency management, and alignment with brand standards, ensuring that every campaign moves from concept to market with clarity, rigor, and creative integrity intact.The Director of Brand Strategy Integration translates strategic direction into well-constructed briefs, manages agency partners with discipline, and governs creative output against brand standards at every stage of production. This role requires a builder’s mindset and an operator’s precision: someone equally comfortable shaping a brief and managing a complex multi-agency production calendar.What You Will DoCreative BriefingLead the development of campaign creative briefs for all seasonal tentpoles, brand moments, and merchandise initiativesOwn briefing standards across the team, ensuring strategic clarity, brand voice alignment, and executional specificity in every briefTranslate upstream strategy and merchant direction into agency and internal creative team-ready briefs that minimize ambiguity and accelerate productionPartner with brand strategy, marketing strategy, merchant, and channel leads to ensure briefs reflect cross-functional alignment before agency/internal handoffAgency ManagementServe as the day-to-day lead for all agency partner relationships, managing performance, responsiveness, and output qualityConsolidate feedback across internal stakeholders and deliver clear, actionable direction to agencies at each revision stageDrive discipline around timelines, deliverables, and revision cycles — keeping production on track across complex, multi-workstream campaignsDevelop and manage SOWs, project scopes, and budget allocations across agency partnersPartner with procurement and finance on agency onboarding, contract management, and budget managementStandards & ProcessOwn brand guidelines stewardship for the integrated marketing team — maintaining, communicating, and enforcing standards across internal teams and agency partnersMaintain and enforce brand guidelines across all deliverables, flagging deviations and driving resolution in partnership with creative leadershipIdentify bottlenecks in the brief-to-delivery workflow and drive continuous improvement across the team's operating modelSkills You Will NeedCreative Brief Development: Translate strategy into clear, actionable briefs that drive strong creative executionAgency Management: Lead agency relationships, manage performance, scopes of work, timelines, and deliverablesBrand Stewardship: Maintain and enforce brand standards across campaigns and creative assetsIntegrated Marketing Operations: Manage complex, multi-channel campaigns from briefing through production and launchStrategic Translation: Convert business and marketing strategies into executable creative direction and plansCross-Functional Leadership: Influence and align partners across marketing, merchandising, creative, finance, and procurementProcess Excellence: Identify workflow improvements and drive operational efficiency across teams and agenciesProject & Budget Management: Oversee budgets, contracts, timelines, and resource allocation to ensure successful deliveryInfluential Communication: Communicate clearly, align stakeholders, and provide actionable feedbackRetail Marketing Expertise: Strong understanding of retail marketing, seasonal campaigns, and customer engagement strategiesWho You Are10+ years of experience in integrated marketing, brand management, or creative operations, with significant time spent at a major retailer, brand, or agencyProven track record managing complex, multi-channel campaigns from brief through deliveryDeep experience leading agency relationships — creative, production, and/or media — with a strong command of SOW management and scope governanceExceptional brief-writing skills with a demonstrated ability to translate ambiguous strategic direction into clear, actionable creative directionStrong cross-functional collaborator with the credibility and communication skills to align senior stakeholders across merchant, marketing, and digital teamsDetail-oriented operator who can manage multiple workstreams simultaneously without losing sight of quality or brand standardsExperience in retail, fashion, or lifestyle brands strongly preferred What We Can Offer YouJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include:Merchandise discountsPerformance-based incentivesAnnual merit reviewEmployee Assistance Program with mental health counseling and legal/financial adviceTuition reimbursementAccess the full menu of benefits offerings here. About UsThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. MARKETING00Full timePosting Date: 2026-09-01