Lot Attendant/Service Assistant - Columbia

Lot Attendant/Service Assistant - Columbia

SNP Columbia - Columbia, MO 65201

Overview

Position Type: Full Time Job Shift: Day Education Level: High School Travel Percentage: Negligible Category: General Labor

Description

Position: Lot Attendant Department: Service Reports to: Service Manager Purpose: Responsible for assisting the service manager with supporting customers and employees with tasks including scheduling, customer communication, loading equipment, and perform any additional duties assigned by management in a professional and efficient manner all while adhering to safety rules and regulations.

Responsibilities

• Assist with the day-to-day operations of the service department
• Loading and unloading equipment (Driven and using a forklift)
• Schedule pick-up and deliveries with customers
• Call customers with repair estimates
• Stage equipment for delivery drivers.
• Help maintain a professional appearance of the grounds including equipment, parking lot, and buildings.
• Demonstrate a constant commitment to customer service
• Maintain a positive and professional working relationship with peers and management
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products and willingness to learn new systems and processes.

Qualifications

Experience, Education, Skills and Knowledge

• Ability to work in a fast-paced environment: Efficiently managing multiple customers and tasks
• Work independently with little or no supervision, self-motivated
• Excellent customer service skills and attention to detail
• Experience operating vehicles, tools, and equipment preferred.
• Experience with basic computer functions such as email, word and excel.
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• High School Diploma, GED, or equivalent experience required; Associates degree preferred
• Valid drivers license required