Ticket Attendant
Atlanta Falcons Stadium Company, LLC ("STADCO")
Job Summary Mercedes-Benz Stadium Ticket Attendants are the front‑facing point of contact for guests, providing courteous service and resolving ticketing issues. Role and Responsibilities Greet guests, fans and clients at the stadium. Provide exceptional customer service, including gate entry assistance. Troubleshoot ticketing issues via Ticketmaster, mobile apps and ticketing systems. Resolve mobile ticketing questions and issues with courtesy and professionalism. Prioritize ticketing problems while maintaining a positive attitude. Assist with mobile app and Ticketmaster ticketing operations at gates. Qualifications and Skills High school diploma or GED. Preferred experience in event ticketing field. Excellent interpersonal skills and courteous, respectful demeanor. Ability to work outdoors, stand and walk for extended periods. Comfortable using mobile devices and learning ticketing technologies. Ability to work irregular schedules, including nights, weekends and holidays. Team player who can work well in a team environment. Immediate availability to work events. #J-18808-Ljbffr Atlanta Falcons Stadium Company, LLC ("STADCO")
Vacancy posted 5 days ago
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