Precision Solutions Parts Specialist

Precision Solutions Parts Specialist

At Swiderski Equipment, keeping our customers up and running isn't optional it's what we do.

We are seeking a highly organized, resourceful Full-Time Precision Solutions Parts Specialist to support the growing needs of our Precision Solutions team. This role is responsible for managing precision-related parts for both our technicians and customers, ensuring the right parts are available at the right time to keep equipment operating at peak performance. This position requires strong attention to detail, persistence in sourcing parts, and a commitment to delivering timely, accurate solutions that support technician efficiency, customer uptime, and a positive overall experience.

What You'll Do:

Our Precision Solutions team supports the advanced technology that powers today's modern agricultural equipment. The Precision Solutions Parts Specialist plays a critical role in ensuring technicians and customers have the parts they need to keep equipment performing in the field. From sourcing hard-to-find components to managing inventory and supporting service work orders, this role helps ensure precision technology systems stay operational when our customers need them most.

Key Responsibilities Include:

• Serve as the first point of contact for customers and internal team members requesting Precision Solutions parts.
• Assist customers and Precision Technicians in person and over the phone with parts identification, availability, pricing, and timelines.
• Pull all requested parts for internal work orders and external customer orders accurately and efficiently.
• Notify customers promptly when parts arrive and coordinate pickup or shipment as needed.
• Ship parts to customers when required, ensuring proper packaging, documentation, and billing.
• Place daily stock orders and critical parts orders to support Precision service and customer needs.
• Receive and check in all Precision parts orders daily, verifying quantities, condition, and accuracy.
• Work proactively with vendors on back-ordered parts to confirm ETAs or source alternatives from other suppliers when possible.
• Reorder necessary inventory based on usage, seasonality, and service demand.
• Manage the Precision parts room, maintaining cleanliness, organization, and accurate inventory placement.
• Bill and collect payment for all Precision parts invoices completed.
• Review, verify, and approve parts invoices; confirm pricing accuracy and ensure shipping charges are applied correctly.
• Double-check and approve parts associated with work orders once all items are received for both in-shop and road jobs.
• Support technician truck stock management by tracking parts usage, ensuring proper billing, and coordinating restocking or reorder requests.
• Ensure unused parts returned by technicians are properly removed from work orders and returned to inventory or processed for return as appropriate.

What It Takes to Succeed:

• Strong organizational skills and attention to detail
• Ability to research, source, and procure parts efficiently
• Strong problem-solving skills and persistence when locating difficult-to-find parts
• Ability to read and interpret parts diagrams and technical breakdowns
• Strong communication skills when working with customers, technicians, vendors, and internal teams
• Ability to manage multiple priorities in a fast-paced environment
• Comfort learning new technologies, systems, and manufacturer platforms
• Ability to adapt during seasonal workload changes when service demand increases

Experience working in a parts department, agricultural equipment dealership, heavy equipment environment, or service operation is highly preferred. Familiarity with precision agriculture technology or advanced equipment systems is a plus.

Why Join Team Swiderski?

At Swiderski Equipment, you're not just filling a position you're joining a team that takes pride in what we do and the customers we serve. As a well-established Wisconsin dealership, we are committed to supporting the agriculture and construction industries and the communities around us. At Swiderski Equipment, we believe in being Your Partners on the Job for our customers and our team members.

When you join Team Swiderski, you can expect:

• A stable, established company with a strong local presence
• Team-oriented environment where your work matters
• Opportunities to grow and learn within the dealership
• Hands-on, engaging work no two days are the same
• The chance to be part of an industry that supports local farmers, contractors, and communities
• Above average pay
• A comprehensive benefits package including medical, dental, vision and 401K plan with company match as well as employer paid disability and life insurance.