Vital Records Request Processing Technician

Job Description and Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by performing the more difficult program specialist work as a member of the Vital Records Issuance Branch for the Certificate Processing Team (CPT).

The Program Technician II (PT II) assists with the review and evaluation of all incoming requests for vital records and certified copies of vital records to determine and initiate appropriate disposition. The incumbent will assist in duties of a technical nature in scanning, batching, imaging, searching, document retrieval of records from film, printing to security banknote paper, and quality checking of vital records to ensure compliance with State policies as reflected in statute, regulations, and office procedures. This is the journey level technician class. Up to 5% travel may be required.

The incumbent works under the general supervision of the Supervising Program Technician II, Supervisor of the CPT.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

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You will find additional information about the job in the .

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week , and start/end dates (MM/DD/YYYY) . Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # (531068) and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email View email address on us.fitly.work for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Supplemental Questionnaire (SQ) Instructions

A Supplemental Questionnaire (SQ) is required for this position. The completed SQ must be limited to one (1) page, no smaller than 12-point font, and include the applicant’s name in the top right corner of each page. Resumes, cover letters, generic statements of qualification, or any other document will not take the place of the SQ. Please number your responses to the following:

1. How do you approach a new job or assignment?
2. What makes you a competitive candidate for the position?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other - Please see Supplemental Questionnaire instructions below at end of posting . Any applications received that do not provide a written response to the SQ may be rejected .