Counter Sales Associate
American Rental Association
JOB DUTIES:
* Assist rental customers in a polite, friendly and
professional manner whether in person or on the phone
and recommend proper equipment. Provide alternative
suggestions if appropriate * Prepare rental forms and contracts by obtaining
customer signature and other information as required * Explain rental fees and provide information about rented
items such as operation of equipment and safety
features * Answers telephone and receives orders by phone * Resolve customer problems and answer questions * Schedule equipment delivery and pickups and assists
customer with the loading and unloading of equipment
when necessary * Daily audits of open contracts and call overdue rentals
* Complete rental transactions on (rental software) and
perform basic tasks including, checking equipment rates
and availability, creating rental quotes, reserving
equipment, opening/closing rental contracts, scheduling
equipment deliveries/pickups, emailing
quotes/reservations/contracts to customers
accuracy and messaging
EDUCATION, SKILLS & REQUIREMENTS:
* A high school diploma or equivalent GED is preferredbut not required * Must be able to lift/move approximately 25-50 lbs. * Customer Service Aptitude * Strong telephone skills * Effective written and oral communication skills * Valid driver's license and clean driving record * Equipment rental industry experience preferred
Vacancy posted 1 day ago
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