Scale Attendant

Scale Attendant

Are you someone who enjoys working outdoors and helping others? Catawba County Utilities & Engineering is seeking a Scale Attendant to serve at the Blackburn Landfill. This role is ideal for a dependable, detail-oriented individual who thrives in a fast-paced environment and takes pride in delivering excellent customer service. The work schedule includes a MondayFriday day shift, a rotating Saturday schedule, and holiday hours.

Responsibilities

• Operate scale weighing system, weighing vehicles in/out, which may be loaded or empty
• Provide customers with waste disposal and recycling information
• Inspect incoming waste loads for banned materials
• Collect and maintain disposal data and daily reports
• Handle payments and reconcile transactions
• Assist customers in the Residential Drop Off Area to ensure waste is placed in the appropriate bins/boxes
• Complete and review forms and documentation (e.g., tire, asbestos, fee waivers)
• Answering phone calls and in-person inquiries
• Maintain cleanliness and safety of the residential drop-off and scrap metal areas
• Open and close the scale area and perform daily site setup and shutdown tasks
• Job must be performed in a timely and orderly manner in spite of weather conditions, language/communication challenges, or any other unpredictable condition
• Work occurs both indoors and outdoors

Qualifications

• High school diploma or GED equivalent and 1 year of customer service/public service experience

Additional Requirements

• Valid driver's license with safe driving record (Driving is an occasional function of this position)
• Excellent customer service skills with the ability to communicate tactfully and interact effectively with a variety of individuals
• Basic computer/data entry skills
• Ability to multitask and work in a fast-paced environment
• High level of attention to detail and accuracy in data entry/tracking/reporting
• Willing and able to work in an environment where exposed to extreme cold or heat, high levels of noise, and exhaust from vehicles on scales
• This is considered light work, which requires the ability to lift up to 20 pounds. This position requires the ability to stand on your feet the majority of the day.

Preferences:

• Prior scale operations experience
• Weigh Master License