Bilingual Laundromat Attendant (English/Spanish)

Job Description

Job Description

Prolaundry is hiring dependable, bilingual (English/Spanish) Laundromat Attendants at Addison Laundromat in Capitol Heights, MD. Pay is $15.00/hour plus commission and tips, with a fixed weekly schedule and paid training.

SHIFTS AVAILABLE

Morning (Opener): 5:50am – 2:05pm

Evening (Closer): 2:00pm – 10:00pm

Schedules are either Sunday – Wednesday or Thursday – Saturday, with about 24 to 33 hours per week depending on your schedule. When you apply, tell us which shift and days you prefer.

ABOUT PROLAUNDRY

Prolaundry is a locally owned laundry company serving Prince George's County and the DC area. Our laundromats offer modern self-service washers and dryers, and we offer a growing wash-and-fold and pickup-and-delivery service for households and local businesses. Our stores are clean and well kept, and we treat every customer like a regular.

THE ROLE

As a Laundromat Attendant, you'll keep Addison Laundromat running smoothly from open to close. You'll help English- and Spanish-speaking customers, process wash-and-fold orders, and keep the store clean, safe, and welcoming through your shift. Each day has an opener and a closer, with a short overlap so the outgoing attendant can hand off open orders and store updates. The more wash-and-fold business you help us grow, the more you earn.

WHAT YOU'LL DO

- Greet customers in English and Spanish and help them use the washers, dryers, and payment system

- Wash, dry, and neatly fold drop-off and pickup-and-delivery orders to Prolaundry standards

- Weigh, tag, and track orders so every customer gets their own laundry back on time

- Keep the store clean through your shift: wipe down machines, clean lint traps, sweep and mop, empty trash, and restock supplies

- Watch for machine problems, report them, and post out-of-order signs when needed

- Handle customer questions and concerns with patience and professionalism

- Morning shift: Open the store on time, finish the opening checklist, and get the store ready for customers

- Evening shift: Finish the closing checklist, complete or stage remaining orders, and lock up the store after the 10pm close

- Hand off open orders and store updates during the shift overlap

- Help prepare orders for our delivery driver

REQUIREMENTS

- REQUIRED: Bilingual in English and Spanish. You must be able to speak with customers fluently in both languages.

- Reliable and on time. Morning attendants must arrive by 5:50am. Evening attendants must stay through the 10pm close and finish the closing checklist.

- Available every day of your assigned schedule, including weekends

- Friendly and focused on customers

- Careful with details, especially when sorting, folding, and labeling orders

- Able to stand for long periods and to bend, reach, and lift laundry bags up to 40 lbs

- Comfortable using a tablet or point-of-sale system (we'll train you)

- Able to work on your own when you're the only attendant on shift

- Reliable transportation to Capitol Heights for early-morning and late-evening shifts

PREFERRED

- Experience in a laundromat, dry cleaner, housekeeping, hospitality, or retail

- Wash-and-fold experience

WHAT WE OFFER

- $15.00/hour base pay, guaranteed

- Commission on wash-and-fold sales

- Tips from in-store wash-and-fold and pickup-and-delivery customers

- A fixed, predictable schedule with the same days and hours every week

- Paid on-the-job training

- Paid for all time worked, including closing duties

- Room to grow into Lead Attendant or Store Supervisor as we expand

- A locally owned company that invests in its people

HOW TO APPLY

Apply with your resume or work history and tell us which shift and days you prefer. Applicants must be bilingual in English and Spanish. We'll contact qualified applicants for a short phone interview.

Prolaundry is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.