Assistant General Manager / Bar Manager

Job Summary We are seeking an experienced and dynamic Bar/FOH Manager to oversee the daily operations of our bar and support of FOH staff. The ideal candidate will possess a strong background in food service management and demonstrate exceptional leadership skills. This role requires a passion for hospitality, a keen eye for detail, and the ability to create an inviting atmosphere for guests while managing a team effectively. Duties Supervise and manage staff, ensuring high levels of customer service and satisfaction. Oversee inventory control, including ordering supplies, managing stock levels, and conducting regular inventory audits. Train and develop staff in areas such as food handling, customer service, and bar operations. Maintain cleanliness and organization of the bar area in compliance with health and safety regulations. Implement effective cash handling procedures and ensure accurate reporting of sales. Collaborate with kitchen management to ensure seamless service between the bar, FOH and dining areas. Train staff on best practices and menu training ensuring consistency and upholding quality standards on every menu item. Manage shift schedules and time off requests to ensure adequate staffing during peak and non-peak hours. Handle customer inquiries, comments, complaints and resolve any issues promptly to enhance guest experiences. Assist in budgeting and financial planning for the bar operations. Assist GM in setting and exceeding employee and store targets. Greeting and advising all guests in a professional manner. Problem solving any equipment/technological issues. Managing daily paperwork and procedures. Creating and sustaining present and future relationships with customers, employees and vendors. Submit suggested improvements to the running and development of the business to the GM. Help to update & build SOP's and checklists keeping the business at the forefront of hospitality service. Ensure employees follow all guidelines, policies and procedures. Qualifications Proven experience in restaurant management or bar management within a casual dining environment. Strong knowledge of craft cocktails, food preparation, cooking techniques, and food safety regulations. Familiarity with POS systems, specifically Toast. Will train. Excellent cash handling skills with experience in financial reporting and tip-out SOPs. Demonstrated ability to lead a team effectively, including training and development of staff members promoting staff retention. Background in hospitality management or culinary experience is a plus. Experience with a robust to-go/grab and go environment or catering is advantageous. Barista skills and overall knowledge of all thing's coffee a plus. Strong organizational skills with the ability to manage multiple tasks simultaneously. Exceptional communication skills to foster positive relationships with guests and team members alike. A passion for the food industry and commitment to delivering outstanding customer service. Join our team as a FOH/Bar Manager where you can showcase your leadership abilities while creating memorable experiences for our guests! #J-18808-Ljbffr