Customer Service Representative

Job Title: Client Service AssociateLocation: Old Bridge, NJType of Employment: Temporary (Through April 2027)In Office/Hybrid/Remote: In OfficeHourly: $20/hr - $25/hr (depending on experience)If you want to know about the requirements for this role, read on for all the relevant information.Job Summary:A well-established professional services firm is seeking a Client Service Associate to support daily office operations during tax season. This temporary opportunity is ideal for a detail-oriented professional with strong customer service and organizational skills who enjoys working in a fast-paced office environment. The selected candidate will assist with scheduling, client communications, billing support, and general administrative functions while helping ensure a positive client experience.Schedule:October through December: Monday-Friday, 8:30 AM - 5:00 PMJanuary: Monday-Friday, 8:30 AM - 5:30 PMFebruary through April: Monday-Friday, 8:30 AM - 6:00/6:30 PMEvery other Saturday required during peak seasonAdditional overtime may be available based on business needsIf this opportunity aligns with your background and career goals, please apply for immediate consideration.Responsibilities:Coordinate appointments and maintain calendars for professional staffHandle incoming phone calls and direct inquiries to the appropriate team membersGenerate and distribute billing documents while ensuring information is accurate and completeAssist clients by providing general information and escalating complex matters when necessaryMaintain organized electronic and physical records related to client accounts and communicationsSupport office operations and administrative projects during high-volume periodsProvide additional front office assistance as needed to ensure smooth daily operationsRequired Experience:Previous administrative, office support, customer service, or receptionist experienceExcellent verbal and written communication skillsStrong organizational abilities and the ability to manage multiple priorities simultaneouslyHigh attention to detail with experience handling schedules, records, or billing activitiesProficiency with Microsoft Office applicationsDependable attendance and ability to commit to the assignment through AprilExperience within a professional services, accounting, financial, or tax environment is a plus but not required*Strong performers may be considered for future permanent openingsBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. xhyhwjd In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to applyTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance