Project Manager - Bethesda

Project Manager Responsibilities Complete screening, interviews, reference checks, and provide a minimum of three qualified resumes for review within five business days of the request. Coordinate leave requests with the government to ensure consistent coverage daily on all shifts. Oversee the performance and coordination of twenty-five (25) Medical Support Assistants (MSAs) for admissions, reception, scheduling, patient travel processing, customer service operations, and administrative support activities. Ensure compliance with applicable federal and state infectious disease control requirements, required screenings, vaccinations, training, and documentation related to workplace and healthcare safety standards. Compliance with OSHA and healthcare facility regulations as required. Customer service Patient appointment activities Reception activities Teamwork Equipment, material and supply support activities Admissions activities Patient Travel Voucher activities Clinical support activities Statistics, reporting, and other administrative activities Required Knowledge, Skills, and Abilities Bachelor’s degree in Healthcare Administration, Business Administration, Management, or related field preferred; equivalent combination of education and experience may be considered. Minimum 3–5 years of experience managing healthcare administrative operations. Prior supervisory or team lead experience overseeing large teams (preferably 20+ employees). Experience managing Medical Support Assistants (MSAs) or similar healthcare administrative staff. Experience working in a federal healthcare environment such as the U.S. Department of Veterans Affairs or military treatment facilities preferred. Experience with patient scheduling systems and healthcare administrative workflow. Ability to coordinate staffing coverage across multiple shifts. Strong customer service and conflict resolution abilities. Knowledge of patient scheduling, admissions, reception, and travel processing procedures. Ability to prepare reports, metrics, and administrative documentation. Excellent verbal and written communication skills. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, Teams). Ability to manage employee attendance, leave coordination, and performance issues. Location Bethesda, MD 20892 Schedule Operational hours start at 24 hours per day/365 days per year. Contractor staff will not exceed 40 hours per work week. Shifts will run up to 12 hours and may begin later in the day if required. Clearance Level Required Employment is contingent upon completion of required background checks, in accordance with applicable law. Equal Employment Opportunity Jamison affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Applicants and others with whom we do business shall not be subjected to unlawful harassment or discrimination. We adhere to all applicable equal employment opportunity requirements. #J-18808-Ljbffr Jamison Professional Services, Inc.