Cloud CITI - Business Finance Manager

Cloud CITI - Business Finance Manager - (18) Job Title Cloud CITI - Business Finance Manager Job Type Full-time Category Professional Services Education Bachelor's Degree Location South Carolina - SC US (Primary) Job Description Status: Permanent Location: Charleston, SC on-site Modus21, LLC is a Charleston, South Carolina based small business and technology consulting firm specializing in solving complex business problems for global business and government clients. Our philosophy is simple – deliver quality through high performance to our clients; provide value to our clients through the ability to streamline, measure, and improve their business processes via business intelligence and business architecture; and practice professional integrity by being trustworthy and reliable. Our expertise has proven highly successful in helping organizations recognize greater value by aligning their strategy and objectives to technology and execution. The Business Financial Manager is a junior-level financial professional responsible for supporting financial operations, billing processes, and revenue tracking across a large-scale federal service center and cloud hosting program. This role requires strong analytical skills, attention to detail, and heavy use of Microsoft Excel and enterprise systems to manage financial data across several mission systems. Responsibilities: Serve as the primary owner of the Microsoft Excel-based Customer Bill Model (CBM) Process all requests from the change queue in ServiceNow Generate and distribute updated billing reports to Mission Owners Maintain configuration control and version management of the CBM Upload updated CBM files to Microsoft Teams for visibility Respond to Mission Owner billing inquiries and resolve discrepancies Revenue Collection Generate and transmit required data files to designated Points of Contact (POCs) Collaborate with team members to resolve Service Center Fee (SCF) rejections Maintain and update the Revenue Delinquency Tracker in Excel Delinquency Management Generate and distribute delinquency notices to Mission Owners Ensure alignment between internal systems prior to notification Track and follow up with Mission Owners at risk of service disruption Coordinate funding status updates and communications Additional Support Monitor and respond to emails in the BFM team distribution inbox Assist with tracking and reporting activities for the NWA Tracker Support general financial operations and reporting needs for the division Requirements/Experience: Bachelor’s degree in Business or Technical Field Three (3) years of experience in engineering/science management, operations research analysis or financial/cost analysis. Experience with Microsoft Office Suite, especially advanced Microsoft Excel Familiarity with financial reporting, budgeting, or analytics (preferred but not required) Experience with enterprise tools such as ServiceNow or financial systems (preferred) Must be able to obtain a Department of Defense (DoD) Secret Security Clearance Ability to follow procedures accurately and elevate issues appropriately Strong communication, collaboration, and organizational skills Motivated to learn new technologies and grow technical expertise Must be a US citizen #J-18808-Ljbffr