Restaurant Runner/Busser
GATEWAY HOTEL & CONFERENCE CENTER
Job Description
Job Description
Description:
Responsible for assisting wait staff in maintaining the dining room during peak business hours. The Busser/Runner bridges the gap between the kitchen and the dining room by delivering food quickly and keeping the tables clean and reset for new guests.
Essential Functions:
- Monitor and restock breakfast buffet items to ensure the best quality for every guest
- Deliver Food: Bring dishes from the kitchen to the correct tables.
- Check Orders: Assist Expo by monitoring food tickets to make sure every plate matches special requests or allergy notes, adding proper condiments, salads, and/or soups if necessary.
- Assist Staff: Help set tables, refill water glasses, and clear dirty dishes when meals are finished.
- Keep Stations Clean: Roll and stock silverware, clean trays and bus tubs, and take out trash.
- Clearing Tables: Remove dirty plates, glasses, silverware, and used napkins as soon as possible.
- Cleaning and Sanitizing: Wipe down table surfaces, chairs, and booths, and sweep up dropped food.
- Restocking Supplies: Keep the service stations supplied with clean silverware, ice, glasses, and condiments.
- Assisting Servers: Pour water, coffee, juices, and/or sodas, if needed.
- Communicate: Tell the cooks, chef, or servers about guests issues or concerns and also any feedback.
- Anticipate guest needs and respond politely to requests.
- Perform all tasks with a sense of urgency and complete in a timely manner
- Deliver the GATE way service standards and exemplify Gateway Values
- Preserve a healthy relationship between the Kitchen and Restaurant Staff
- Contribute to a positive teamwork environment
- Adhere to all Health and Safety Standards at all times
- Maintain inherent attention to detail
- Assist restaurant in other duties as directed by manager or supervisor
• High school diploma or GED preferred
• Customer service or previous restaurant experience preferred
• Able to bend, climb stairs and lift/transport up to 50 pounds
• Ability to stand and walk for long shifts, bend down, and lift heavy trays or bins (often up to 30-40 pounds).
• Ability to deliver first class customer service that exceeds expectations while staying calm under pressure.
• Speaking skills, ability to communicate with guests, staff, and management accurately and effectively
• Strong organizational and decision-making skills
Vacancy posted 9 days ago
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