Office Assistant: Front Office- Per Diem- 6986

Office Assistant: Front Office- Per Diem

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Job Title: Office Assistant

Employment Type: Per-diem, Approximately 15 hours/week

Scheduled Hours: Varies, office hours between 8am-8pm

Site Location: Front Office Northeast; Willimantic, CT

About the Position: Office Assistant

Duties & Responsibilities:

• Responsible for appointment scheduling and answering main telephone line in a busy clinic to assist physicians, therapists. Requires extensive contact with clients and staff to coordinate appointments, supervision, and meetings with multiple staff members.
• Greets and checks-in clients for appointments.
• Assists patients with questions and requests.
• Triage clients to handle crisis situations that occur both with clients on the phone and in person. Acts as liaison with doctors and other providers when patient crisis occurs.
• Collects client self-pay fees, co-pays and rent payments.
• Assists new clients who have questions regarding available services. Refers clients to Triage Center or Open Access.
• Schedule Zoom invite for all Virtual visits for Med Providers either remotely or in Telemed rooms
• Schedule Interpreter as requested for Scheduled PE or E/M Visits

Maintains documentation and other methods of communication to maintain quality services:

• Maintains therapist and providers schedule. Responsible for changes to schedule as necessary/assists staff with locating available rooms on short notice.
• Processes all intake paperwork that needs to be reviewed by clinic staff. After paperwork has been reviewed ensures that paperwork is copied, data entered, scanned, mailed and filed, as appropriate.
• Prepares miscellaneous correspondence for clinic staff.
• Maintains contact lists.
• Prepares records for forwarding to other providers.
• Assists with tracking insurance authorization and preparation of forms.
• Verifies insurance for clients presenting for appointments.

Additional Duties and Responsibilities:

• Assists with answering of main telephone lines and processing of calls/answers telephone calls from satellite offices when phones are on 'roll-over'.
• Maintains office in a neat and organized manner, completes filing, faxing and copying requests as needed.
• Distributes daily mail
• Maintains petty cash for staff.
• May perform other assignments and duties as area require.

Qualifications:

Education: High School diploma or equivalent required.

Experience: Previous experience in an office or customer service setting required.

Compensation: $18.00/hr

CHR is an equal opportunity employer, and we encourage all to apply. Take the first step to a meaningful career and apply to CHR today!