Restaurant Supervisor | Panorama on Seven

Pay: $22 per hour

Benefits:

• Health insurance / 401k
• Paid time off
• 8 Paid holidays
• Marriott Hotel Discounts at any Marriott property
• 2 Complimentary night hotel stays per year at any Shaner Hotel property
• 1 Complimentary meal per shift worked
• Located on bus and metro routes.

Job Type: Full-time

Work Location : In person

Description:

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
• Responsible for responding and handling guest related issues pertaining to the department.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
• Other duties as assigned.

Responsibilities:

Responsible for the supervising of all aspects of the service Restaurant functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.

Qualifications:

• Minimum one year of experience in the Restaurant / Food and Beverage field.
• Previous supervisory / management experience a plus.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Familiarity with food and beverage cost controls.
• Ability to write routine reports and correspondence.
• Ability to accurately compute mathematical calculations and use required measurement tools.
• Ability to prepare budgets and ensure cost controls.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties , representing over 8,000 guest rooms across 14 states and three countries .

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support .

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Shaner Hotels has an exciting opportunity at our 205-room Buffalo Marriott LECOM HARBORCENTER . Ideally located in downtown Buffalo's vibrant Canalside Entertainment District, our full-service hotel offers an exceptional hospitality experience in one of Western New York's premier destinations.

Conveniently situated just off Interstate 190 and directly connected to KeyBank Center , home of the NHL's Buffalo Sabres, the hotel places guests within walking distance of Buffalo's waterfront attractions, restaurants, and entertainment venues. Niagara Falls , one of the world's most iconic natural wonders, is also just a short drive away.

Our upscale hotel features contemporary guest rooms, premium amenities, elegant meeting and event space, a state-of-the-art fitness center, and a signature seventh-floor restaurant and bar offering breathtaking views of Lake Erie and the Buffalo skyline. Whether traveling for business, sports, meetings, or leisure, guests enjoy an exceptional stay backed by Marriott's renowned standards of service.

If you're passionate about hospitality and committed to delivering memorable guest experiences, Buffalo Marriott LECOM HARBORCENTER offers an outstanding opportunity to build your career with Shaner Hotels . Join a team dedicated to excellence, teamwork, and professional growth while working at one of Buffalo's premier hospitality destinations.