Inside Sales Specialist (B2B)

Inside Sales Specialist (B2B)

We are seeking a highly motivated Inside Sales Specialist (B2B) to join our Direct Sales organization. This role plays a critical part in driving revenue growth by managing inbound demand, executing outbound B2B sales activities, and working closely with internal partners to build and maintain a healthy sales pipeline.

The ideal candidate is proactive, coachable, professional, and excited by the opportunity to own a sales number with strong commission potential.

This is an in-office role based in Urbandale, IA.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutionsall designed to drive growth and operational efficiency.

At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of marketsincluding mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Unitsempowering our sales partners to uncover new opportunities and maximize their potential.

Key Responsibilities

Sales Execution & Customer Engagement

Handle inbound and outbound B2B calls to drive sales activity and customer engagement

Make 50+ outbound calls daily, including cold calling, to create new B2B opportunities

Sell AT&T solutions including Fiber, Wireless, and AIA products

Leverage cross-selling and upselling skills to maximize revenue per customer

Tools & Pipeline Management

Utilize AT&T quoting tools to generate accurate proposals for customers

Maintain organized and up-to-date records within internal CRM systems, ensuring accurate pipeline tracking and documentation

Manage job flow and follow-through from lead to close

Partnership & Collaboration

Work closely with channel partners and internal teams to generate new leads and expand opportunity flow

Collaborate across teams to deliver a seamless customer experience

Reporting & Accountability

Report on daily, weekly, and monthly sales performance metrics

Own a personal sales quota and consistently work toward exceeding targets

Professionalism & Communication

Maintain a high level of professionalism with customers, partners, vendors, leadership, and teammates

Communicate clearly and effectively across multiple touchpoints

Qualifications

13 years of inside sales or customer engagement experience preferred

Proven experience in cold calling, cross-selling, or upselling

Familiarity with CRM platforms and quoting tools (AT&T tools a plus)

Strong verbal communication and interpersonal skills

Motivated, coachable, and eager to learn in a high-energy sales environment

Ability to work full-time on-site in Urbandale, IA

Why Join Us?

Competitive base salary with uncapped commission potential

Clear, structured growth opportunities within the sales organization

Opportunity to build deep product knowledge and develop high-value sales skills

Supportive leadership and an energetic team environment