Automotive Center Manager

Job Description

Job Description

Benefits:

• Discounts on services up to 100%
• Bonus based on performance
• Free uniforms
• Paid time off
• Training & development

Company Overview
Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.
Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey® Technician Training & Certification Program. Grease Monkey® certified pit crews offer drivers an exceptional experience, delivered with speed and precision.
Position Overview
We are seeking an experienced and motivated Quick Lube Manager to lead daily operations, drive efficient service delivery, and ensure every customer receives a professional, high-quality experience. The ideal candidate brings strong automotive service knowledge, hands-on leadership, and the ability to coach a fast-paced team while maintaining safety, productivity, and customer satisfaction.
Key Responsibilities
· Manage daily quick lube operations, including workflow, vehicle throughput, service quality, and customer wait times.
· Supervise, train, schedule, and coach the assistant manager and lube technicians to support consistent performance and professional growth.
· Ensure that oil changes, fluid services, filter replacements, tire checks, inspections, and related maintenance services are completed accurately and efficiently.
· Maintain strong customer service standards by greeting customers professionally, explaining recommended services, and resolving concerns promptly.
· Monitor inventory levels for oil, filters, fluids, parts, tools, and supplies; place orders as needed to prevent service interruptions.
· Enforce safety procedures, environmental standards, housekeeping expectations, and company policies across the service area.
· Inspect equipment, work bays, and service areas regularly to ensure cleanliness, readiness, and safe operation.
· Review repair orders, service documentation, and daily paperwork for accuracy and completeness.
· Track team productivity, service performance, and customer satisfaction; recommend improvements to increase efficiency and profitability.
· Partner with store or service leadership on hiring, onboarding, training, sales goals, and department performance.
· Drive financial results by meeting and exceeding sales, payroll and inventory budgets.

Qualifications
· Minimum of 3 years of quick lube, express service, or automotive service management experience preferred.
· Strong working knowledge of automotive maintenance services, basic vehicle systems, service tools, and shop safety practices.
· Proven leadership skills with the ability to motivate, train, and hold team members accountable.
· Excellent communication and interpersonal skills with a customer-first mindset.
· Ability to work in a fast-paced environment, manage competing priorities, and make sound decisions under pressure.
· Strong organizational, problem-solving, and follow-through skills.
· Valid driver’s license required.
· High school diploma or equivalent required; automotive service certifications are a plus.
· Ability to work a flexible schedule, which may include weekends, evenings, or holidays based on business needs.
What We Offer
· Competitive compensation based on experience.
· Bonus structure on sales and Team performance.
· Opportunities for advancement within automotive service operations.
· Hands-on leadership role in a fast-paced, customer-focused environment.
· Supportive team culture focused on safety, service quality, and professional growth.
About the Role
This position is ideal for a dependable automotive service leader who enjoys developing people, improving processes, and keeping a busy quick lube operation running smoothly from open to close.
Working Conditions 
Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. 
Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.