Full Service Restaurant Server

Full Service Restaurant ServerAre you craving a career? Ready for growth? Come see why Panda might be the right place! At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving. Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family owned and operated company is still run by founders Andrew and Peggy Cherng. Panda offers competitive benefits and rewarding opportunities, from entry-level positions to management. The continued growth in this location has created new career opportunities for Management, Crew Members, and Kitchen Team Members!!! Come join us!Summary of Job Description:-The server plays a critical role in serving guests quickly, efficiently and with complete knowledge of food and beverage menus. Offers superior guests service and maintains station in a clean and orderly manner throughout their shift.a) To ensure the guests feel welcome and taken care of; wow them with exceptional servicesb) To ensure proper table mannerc) To maximize sales opportunitiesEssential functions:Ensure that all guests are greeted in a timely, friendly, and professional mannerExplain to guests about our offerings, the holiday menu/ specials. Recommend seasonal menu, suggestive sell additional items drinks, soup, appetizers, dessertBe the server of choice frequent request by guests to be the server. Remember regular guests' names and ordersWork with the Kitchen Staff to meet any special requirements for ingredients and preparation of foodEnsure timely delivery of the guest's order when ready in the kitchen and prepare it as necessary with garnishes, sauceKept guests informed of the status of their food and drink orders if not available immediatelyExecute the proper placement of dishes on the tableExecute the proper wine opening and serving proceduresExecute the proper service standards removal of plates, replacing dirty platesEngage the guests in small talk while serving them to enhance their dining experienceKnow the proper time to offer servicesDo not interrupt guests while they are having conversationAnticipate guest's needs prior to them asking condiments, water/tea refill…etcEnsure quality check backs are done in a timely manner, to ensure everything is satisfactory and respond promptly to any request or complaint, seeking the manager's help as neededPresent check at the end of the meal, take and process payments in cash or credit card usingCompany procedures:Assist bussers and other servers as needed, especially during busy periodsMake sure that dining room area is kept clean and free of trash at all times; clean up spills promptly anywhere in dining room; remove or alert management to any safety hazardDo opening or closing routines for dining room and work stations as neededHow we reward you:Flexible schedulesGreat payFree meals while working at PandaMedical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associatesHealth Care and Dependent Care Flexible Spending accounts401K with company matchVacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associatesAssociate discounts for many brandsReferral bonus for eligible associatesOpportunity to give back to your communityHands-on paid training to prepare you for successOn-Going Career & Leadership DevelopmentOpportunities for growth into management positionsPre-Tax Dependent Care Flexible Spending AccountPlease refer to for details.Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.Job Requirements:High school graduateRestaurant experience a plusMust be 18 year of age to carry alcoholic beveragesHave a clean, neat appearance & good personal hygiene at all timesHave a courteous, enthusiastic style of communication. Ability to communicate with guests fluentlyADA Statement:While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.Panda Strong since 1983:Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.You're wanted here:Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to View email address on click.appcast.io Range: $16.5 per hour - $19.5 per hour*Within the range, individual pay is determined using various factors, including work location and experience.