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Membership Experience Advisor

Anytime Fitness - Encinitas

Job Description

Job Description

Front Desk/Membership Experience Advisor
Anytime Fitness Encinitas

Anytime Fitness Encinitas is looking for an energetic, people-first Membership Experience Advisor to help create a great experience for our members and guests. This is a part-time role, seeking 10–20 hours per week . If you love connecting with people, thrive in a fast-paced environment, and want to help others reach their fitness goals, this could be the perfect fit for you.

What You'll Do

Front Desk & Facility Operations

  • Perform opening and closing duties to ensure the facility is clean, organized, and ready for members throughout the day
  • Greet every member and guest with warmth and energy, creating a welcoming experience
  • Perform basic daily cleaning and upkeep (wiping down equipment, restrooms, common areas) to keep the club looking its best
  • Answer phones, respond to emails, and handle day-to-day administrative tasks
  • Maintain accurate records in our club management software

Membership Sales & Growth

  • Conduct tours and consultations with prospective members, clearly communicating the value of our programs and services
  • Convert leads and walk-ins into new memberships
  • Follow up on leads, referrals, and past guests to keep the sales pipeline active
  • Meet or exceed monthly membership sales goals

Member & Client Relationships

  • Build genuine rapport with members — learn names, goals, and stories
  • Check in regularly with members to support retention and engagement
  • Help connect members with personal training, coaching, or other services that fit their needs
  • Resolve member concerns promptly and professionally, escalating when needed

What We're Looking For

  • A friendly, outgoing personality with strong communication skills
  • Sales experience is a plus, but not required
  • Reliability and a strong sense of ownership over the club's appearance and operations
  • Comfort with basic computer/software use (CRM, scheduling tools, etc.)
  • Availability for 10–20 hours per week , including early mornings, evenings, and/or weekends as needed
  • A genuine passion for helping people live healthier lives

What We Offer

  • Free gym membership
  • Competitive pay
  • A supportive, team-oriented culture
  • Opportunities for growth within the Anytime Fitness Encinitas family of brands
Vacancy posted 24 days ago
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