Parts Associate

Job Description

Job Description

Description:

Transwest GMC Isuzu is seeking a motivated and dependable Entry-Level Parts Associate to join our dealership team. This is an excellent opportunity for someone looking to build a career in both automotive and commercial truck parts operations .

In this role, you’ll gain hands-on experience supporting retail automotive customers, commercial truck customers, and service technicians. You’ll work across the parts counter, warehouse, and local delivery operations in a fast-paced dealership environment that services both light-duty vehicles and medium-duty commercial trucks.

We are willing to train the right candidate who brings a strong work ethic and customer-first attitude.

WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:

• Medical, Dental, and Vision Insurance
• Life (Voluntary and Employer Paid) and Disability Insurance
• 401(K) with company match beginning with your first contribution.
• HSA and/or FSA, as applicable
• Paid Time Off, Sick Time, and Company Paid Holidays
• Employee Car Discount Program

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Parts Counter & Customer Support.
• Professionally greet retail, wholesale, and commercial customers.
• Assist service technicians with parts lookups and repair order fulfillment.
• Learn OEM and aftermarket parts systems for GMC vehicles and Isuzu commercial trucks.
• Process parts orders, returns, credits, and special orders.
• Communicate clearly with customers regarding availability and timelines.

• Receive and inspect incoming automotive and commercial truck parts shipments.
• Stock parts accurately by bin location and warehouse procedures.
• Pull and stage parts for service repair orders, customer pickup, or inter-company transfer.
• Assist with cycle counts and maintain inventory accuracy.
• Maintain a clean, organized, and safe warehouse environment.

• Deliver and pick up automotive and commercial truck parts using company vehicles
• Safely load, secure, and unload materials
• Maintain awareness of local routes and commercial customer locations
• Represent Transwest GMC Isuzu professionally while offsite

• Follow dealership, safety, and inventory control procedures.
• Enter accurate information into parts and inventory systems.
• Communicate effectively with service advisors, technicians, and management.
• Support additional duties as assigned.

WORK ENVIRONMENT & PHYSICAL ABILITIES:

• Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination.
• The position may require standing, balancing, bending or stooping for prolonged periods of time.
• Occasionally lift and carry items weighing up to 80 pounds.
• The position requires corrected vision and hearing within normal range.
• Requires the ability to work under stressful conditions or irregular hours.
• Ability to understand vague and implicit instructions and react favorably in all work situations.
• Require lift trucks certification and basic knowledge of warehousing equipment.

REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:

• High school diploma or equivalent.
• Valid Driver's License and MVR in good standing.
• Basic computer and data entry skills.
• Excellent written and verbal communication.
• Detail oriented.
• Excellent customer relations and teamwork abilities while upholding a professional demeanor.
• They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations.
• Able to resolve problems, handle conflict and make effective decisions under pressure.
• Must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
• Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans.
• They must be able to understand people and be able to communicate effectively with them.
• Perform other duties as assigned by supervisor.
• Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening.

JOB DETAILS:

• Type: Hourly
• Compensation Range: $15.00 - $22.00
• Reports To: Corporate Operations Manager - Parts
• Shift: 1st
• Closing Date: Open to filled.

#TW