Level 1 Helpdesk Engineer / Dispatch Engineer
Lincoln Computer Services
Level 1 Helpdesk Engineer (MSP) Hicksville, NY | Hybrid (Onsite Dispatch as Needed) Full-Time About Lincoln IT Lincoln IT is a growing Managed Services Provider supporting clients in finance, legal, healthcare, and other regulated industries. We focus on delivering reliable IT, strong client relationships, and clear career growth for our team. The Role We’re looking for a Level 1 Helpdesk Engineer who enjoys helping people, solving problems, and building a career in IT. You’ll be the first point of contact for client support requests, working in a fast-paced MSP environment with exposure to a wide range of technologies. This role includes both remote support and occasional onsite dispatches to client locations. What You’ll Do Serve as first-line support for end users via phone, email, and ticketing system Troubleshoot and resolve issues with: Windows desktops and laptops Printers and peripherals Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) Basic networking and connectivity issues Escalate complex issues to Level 2/3 engineers with proper documentation Perform onsite visits for installations, troubleshooting, and remediation Document all work clearly in the ticketing system (ConnectWise preferred) Assist with user onboarding/offboarding (accounts, permissions, hardware setup) Follow SLAs and internal processes to deliver consistent support Requirements 1–2 years of experience in Helpdesk, Desktop Support, or similar role Strong working knowledge of Windows and Microsoft 365 Basic understanding of networking concepts (DNS, DHCP, TCP/IP) Excellent communication and customer service skills Ability to multitask and prioritize in an MSP environment Reliable transportation and willingness to travel locally (mileage reimbursed) Experience with ConnectWise, IT Glue, or similar tools is a plus CompTIA A+, Network+, or similar certifications preferred (or working toward) Why Join Lincoln IT Competitive salary and benefits Hands-on experience across diverse client environments Clear growth path within a Managed Services organization Ongoing training and mentorship Supportive, team-oriented culture #J-18808-Ljbffr Lincoln Computer Services
- LincolnIT in Hicksville, NY is hiring a Level 1 Helpdesk Engineer for a Full-Time role. You'll be the first point of contact for client support in a fast-paced MSP environment, providing remote support and occasional onsite visits. The ideal candidate has 1-2 years of experience...Level 1Full timeRemote work
$90k - $110k
We are seeking an IT Operations Engineer to provide advanced technical support and to serve as the primary escalation point for complex... ...post-implementation evaluations. Serve as an escalation point for Level 1 and Level 2 support teams, troubleshooting advanced incidents...Level 1Work experience placementRemote work$66.83k - $109.79k
...is for you! Job Summary We are seeking an entry to mid-level IP Network Site Reliability Engineer (SRE I) to join our IP Engineering team. This role is designed... ...in network reliability engineering. As a Level 1 IP Network SRE, you will support the monitoring, operation...Level 1InternshipLocal area$35 - $43 per hour
...The Quality Engineer will evaluate and/or appraise supplier's manufacturing capabilities to... ...responsibilities and ensure compliance across and at all levels of the organization on major programs from... ...required to stand; walk (approximately 1-2 miles a day); sit; reach with hands and...Level 1Hourly payFull timeTemporary workWork experience placementWork at officeLong distanceMonday to FridayTRIGO ADR Americas
Bethpage, NY16 hours ago- ...client, a Union in New Rochelle, is looking to hire a Systems Engineer. This is a full time position onsite 3 days a week position.... ...Review and respond to security incidents. Provide 3rd level support to ServiceDesk & Field Service technicians. Document...SuggestedFull timeWeekend work3 days per week
Velocity Search Group
Bethpage, NY3 days ago $90k - $110k
MAP SSG is looking for an IT Operations Engineer based in Jericho, New York who will provide advanced technical support and manage endpoint operations. The role includes leading deployment initiatives, handling root-cause analysis, and collaborating with various teams...- ...End User Computing (Desktop Support) Engineer Location: Queens Village, NY Contract Role Description: Experience in EUC support... ...perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company....Contract work
Diverse Lynx
Queens Village, NY1 day ago - ...Role Name: Field Support Engineer Location :- 3 Delaware drive lake success NY 11... ...JD: The role is crucial in providing helpdesk technical support. The candidates must be... ...corresponding role. We promote and support a diverse workforce across all levels in the company.Monday to Friday
Diverse Lynx
New Hyde Park, NY3 days ago - Custom Computer Specialists, Inc based in New York is seeking a Level 1 Desktop Support Technician to join our onsite team at one of our K12 clients. The technician will ensure technology is a seamless tool for educators and students, minimizing downtime in the classroom...Level 1
- Custom-Computer-Specialists in Greenlawn, NY is seeking a Level 1 Desktop Support Technician to join our onsite team. This role focuses on minimizing downtime by ensuring technology functions seamlessly for educators and students in K12 settings. The ideal candidate will...Level 1
$25 - $45 per hour
...automation, video intercom systems, Honeywell Total Connect, engineered fire systems enterprise-level engineered & integrated systems, camera systems/ CCTV,... ...~ Industry manufacturer certifications (i.e. NICET Level 1) What awaits you at Intelli-Tec Security: ~...Level 1Hourly payContract workRapid Response Monitoring
Syosset, NY1 day ago$140k - $210k
...comprehensive care 24/7, this hospital is equipped with advanced diagnostic tools such as MRI machines and CT scanners. As a certified Level 1 Veterinary Emergency and Critical Care Facility, it sets the standard for emergency veterinary care. With a Fear Free certified...Level 1Local areaRelocation packageGlobal Talent Partners Veterinary
Hicksville, NY3 days ago- ...updates. Scripting experience is considered a plus (batch, SQL, PowerShell, vbscript). Working knowledge of the ITIL framework. Expert end point protection engineering. Experience with Windows 10/11, Active Directory structure, and managing group policies....
The Dignify Solutions, LLC
Garden City, NY4 days ago - ...Operations: Manage the IT ticketing system, providing timely tier 1 and tier 2 support to all employees at the Woodbury... ...integrity and escalating complex infrastructure issues to senior engineers when necessary. Level of Decision‑Making Authority: Empowered to make independent...Work at officeLocal area
Kravet
Syosset, NY4 days ago $210k
...plus sign-on bonus. This role is essential for providing excellent emergency and specialty healthcare for pets. The hospital is a Level 1 Veterinary Emergency and Critical Care Facility, emphasizing continuing education and a Fear Free environment. Comprehensive benefits...Level 1Relocation package$140k - $200k
...best work with a team you can count on. At VCA, the future of veterinary medicine is in our hands. Why join the Westbury team Level 1 Trauma Center with a high-acuity emergency and referral caseload True specialty support on-site (Critical Care, Internal...Level 1Full timeVCA Animal Hospitals
Westbury, NY4 days ago- ..., lead service projects, and support our Level 1 and Level 2 Gen Techs. Key Responsibilities... ...and service complex electrical issues, engine performance problems, and control system... ...issues on-site. Coordinate with dispatch to schedule multi-day service jobs and manage...Level 1Weekly payApprenticeshipRemote workRelocationRelocation packageAfternoon shift
$18 - $20 per hour
...Complete audits as directed. Occasional travel and frequent use of company vehicles What you bring to the team: Entry level – 1 to 2 years experience. Security Guard License preferred High School Diploma or equivalent. Valid driver’s license required...Level 1Hourly payPart timeSeasonal workFlexible hoursStew Leonard's
Farmingdale, NY2 days ago- ...We are continuing to grow, and are looking for a System Support Engineer to join our team The System Support Engineer (SSE) manages... ...communications technologies troubleshooting ~ Minimum of bachelor’s level degree in Computer Science, Engineering, or equivalent ~...Work at officeWorldwide
- ...continuing to grow, and are looking for a TAC Systems Support Engineer to join our team. TAC SSE is an escalation point within TAC... ...for the team while acting as a mentor/leader for lower-level TAC Engineer’s as well as new team members. Decision Making...Remote workWorldwideShift workNight shiftAfternoon shift
- ...Field Technician - Level 1 Bethpage, NY Full Time Information Technology Mid Level Future Tech Enterprise, Inc. is looking to hire aField Technician - Level 1 Support. This role supports all technologyfor our client,across the Bethpage School District. The...Level 1Full timeLocal areaMonday to Friday
Future Tech Enterprise
Bethpage, NY3 days ago $30 - $38 per hour
Hourly Wage: $30 - $38 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may...Level 1Hourly payMinimum wageFull timeTemporary workPart timeShift workWalmart
Farmingdale, NY4 days ago- ...the region, treating over 230,000 children per year and serving 1.8 million children in Brooklyn, Queens, Nassau, and Suffolk counties... ...medical center of the Northwell Health System and the only Level-1 Pediatric Trauma Center on Long Island. Cohen Children's Medical...Level 1Full time
- ...Managed Services team in East Meadow, NY. In this role, you will be the initial point of contact for clients, providing exceptional first-level support through various channels. The position includes troubleshooting and technical assistance to ensure client success in a...
$20 - $35 per hour
...plant manufacturing processes. The role is central to mentoring level 1 and 2 production techs and fostering a culture of excellence.... ...broader scope of manufacturing programs, coordinating with engineering teams to ensure on time delivery. • Support the implementation...Level 1Hourly payFull timeLocal areaShift workCreation Technologies
Queens Village, NY5 days ago- ...Function The Purchasing Admin is an entry-level position within Dacon’s Procurement... ...of degree). Experience in a construction, engineering, energy, or industrial environment. Familiarity... ...systems. Physical Requirements LEVEL 1 – Office (Sedentary Work) Ability to sit...Level 1Work at office
Dashiell
Deer Park, NY4 days ago - ...nationally recognized, ACGME accredited, A&I fellowship program, 3 PAs, 1 FNP, a Doctor of Pharmacy, and 5 nurses in the Division. There... ...medical center of the Northwell Health System and the only Level-1 Pediatric Trauma Center in Nassau and Queens. Northwell's Cohen...Level 1
$120k - $310k
...oxygen therapy chambers supports the hospital's commitment to excellence in veterinary medicine. Renowned for its high level of emergency services as a Level 1 certified institution by VECCS, this hospital is a cornerstone of community trust and animal well-being. The...Level 1Relocation packageDay shift$425.11k
...Catholic Health (CH) is currently recruiting a Board-Certified Trauma Surgeon and SICU Director to join Catholic Health and the Level 1 Trauma Center at Good Samaritan University Hospital in West Islip, NY . This position will be anchored at Good Samaritan Hospital (...Level 1Full time- ...University Hospital Catholic Health (CH) is currently recruiting a Board-Certified Trauma Surgeon join Catholic Health and the Level 1 Trauma Center at Good Samaritan University Hospital in West Islip, NY . This position will be anchored at Good Samaritan Hospital...Level 1Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Level 1 Helpdesk Engineer / Dispatch Engineer. Be the first to apply!
