Restaurant Team Member
QDOBA Mexican Eats
Service with InteractionProvide service that invites interaction with our guests by creating orders as requested and educating guests about our menu. Ensures that the restaurant is clean and inviting to guests at all times; lives the brand values and makes the brand thrive.How It's Done… It's All About…Providing Service that Invites Interaction with our Guests Keeping it RealAcknowledges, engages and interacts with guests and being yourself with other Team Members; anticipates and exceeds guests' needs make others happyEngages guests in dining room through table visits Being confident yet open to asking for supportBusses dining room area during peak volume periods Having pride in who you are and what you doRings orders accurately by using the point of sale Taking personal accountabilityReceives cash and credit card payments and issue receipts or change due to guest; responsible for overages and shortages, accuracy and security Treating each other with care & respectAddresses guest needs and concerns as they relate to cash handling and order preparation Welcoming new members to the team Enjoying being part of a team and helping othersBeing dependable and reliableCreating an Environment that Showcases Handcrafted PreparationBeing self-motivated and action-orientedCommunicating effectively and positivelyCreates guest orders as requested and ensures the accuracy of each order Holding each other accountableSuggests appropriate flavor combinations and menu complements to enhance the quality of the guest experience Making recommendations for improvementsServing the GuestPays careful attention to presentation of food (i.e., pulls plastic wrap off items before coming to the line, having a desire to serve others etc.) Making each guest feel welcome and appreciatedFrequently cleans the service line, restrooms, personalizing equipment, and dining area and assist in maintaining overall restaurant cleanliness Enthusiastically conveying a passion for food and sharing flavor explorationPreparing Food that Celebrates our Passion for Ingredients Being empowered to making it right for the guestPrepares, creates, and maintains food according to specifications by using approved recipes, proper portioning, and food prep logs/toolsReplenishes food in serving stations and holding areas appropriately Taking initiative to understand and learnApplying what you learnSharing what you learnWork Schedule8 hour shiftBenefitsHealth insuranceDental insuranceVision insurance401(k) matchingReferral programEmployee discountPaid training
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