Billing and Payment Coordinator

About the role:As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution and customer-specific billing processes. You will play a vital role in TQL’s continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati’s leading companiesWhat’s in it for you:Starting pay: $16.50 - $18.50/hourUnmatched career growth potential with structured paths and mentorship for advancementComprehensive benefits packageHealth, dental and vision coverage401(k) with company matchPerks including employee discounts, financial wellness planning and moreUp to $5,000/year tuition reimbursementEmployee referral bonusesCertified Great Place to Work with 900+ lifetime workplace award winsWho we’re looking for:You are driven by helping customers and othersYou are organized and detail-orientedYou can resolve issues with a calm, professional demeanorYou have great communication skillsYou are a team playerYou are professionally driven and career motivatedYou are coachable – some office, clerical, or billing experience is preferred but not requiredWhat you’ll do:Process incoming paperwork for billing and accounts payableReview all documents for accuracy while ensuring they are filled out completelyMake outbound calls to resolve paperwork issuesCommunicate with sales teams and customers to help resolve any billing discrepanciesAnswer incoming calls and connect them to the appropriate teamEmployment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. #J-18808-Ljbffr Total Quality Logistics