Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Licensing paid by agency
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2009 and currently lead a growing team of two. Before becoming an agent with State Farm, I worked as a team member for an agency, where I developed a passion for helping customers and building long-term relationships.

I graduated from Slippery Rock University with a degree in Sports Management and Business Administration. I’m also the proud father of two boys, and much of my time outside of work is spent supporting youth athletics and community activities. I stay actively involved in the community through the local high school football booster program and as a youth baseball coach. Supporting local families and helping young people succeed is something I care deeply about.

Our agency offers PTO, paid holidays, licensing paid up front, a Simple IRA, and flexibility that grows with tenure and performance. We believe in rewarding commitment and creating an environment where people can build long-term careers.

One of the things I’m most proud of is our team culture. My current team members have been with me for 11 and 9 years, which speaks to the supportive and positive environment we’ve built. We’re a young, energetic office that genuinely cares about our customers.

ROLE DESCRIPTION:
As an  Account Manager for Jeff Berthney - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.